Review Time
Without the premium version, nothing works at all. When you purchase the premium version, there is no indication of how long it lasts, and from one day to the next, the software automatically updates itself and asks you to purchase it again.
If you try to keep using the old version with your license key, you are redirected to the website to download it. You download it, enter the key, and it still does not work.
Even with the “premium” version, issues are constant: continuous pop-ups advertising their other software, and songs that still cannot be downloaded from YouTube due to unexplained “errors”.
Overall, a very frustrating and misleading experience.
beware of the company DVD Videosoft !!!
This is the second time DVD Videosoft has ripped me off. I've subscribed to the most expensive lifetime subscription twice. The first time, I couldn't use the software after an update?! And they couldn't find my payment. The second time (I had saved my activation key), it turns out my activation key is outdated for the new version!
Beware, people; they're scammers!
beware of the company DVD Videosoft !!!This is the second time DVD Videosoft has ripped me off. I've subscribed to the most expensive lifetime subscription twice. The first time, I couldn't use the software after an update?! And they couldn't find my payment. The second time (I had saved my activation key), it turns out my activation key is outdated for the new version!Beware, people; they're scammers!
Premium life member. Had no issues with downloading songs from YT, no issues with the application for FIVE years since 2020. Until 2025 when they CONSTANTLY updated, for worse. Constant crashes, won't open, won't download and NOW they made it that there's no picture with your downloaded songs and it's a separate file! Talk about stupid. Had to email them OVER A DOZEN TIMES. Fed up with this You Tube to MP3 converter. VERY DISAPPOINTED and FRUSTRATED.
I had just renewed my Premium membership.Admittedly I hadn't used the software for a few months, so clearly the latest Version had changed the download process, albeit slightly but enough for me to think there was an issue.So having scoured the FAQ's and not found a solution, I sent a request for help.The response (from Alexis) was received in just over 12 hrs which I thought was very impressive. Alexis provided the info I needed to get downloading again. Problem solved.
I've been using the utility suite for years. It's a great set of tools for downloading and converting audio and video files. Recently I had an issue as I was setting up a new computer. I have the Premium license. I deactivated/uninstalled the program from my old computer and installed it on my new one. The activation key did not work. I contacted Support and they were very responsive and quickly solved my problem. Outstanding customer support compared to a lot of other companies out there.
Hello guys at DVDVideoSoft, could you please get in touch with me about some problems I am having with the YouTube downloader. I guess this is more an issue with YouTube's ever changing API and cat-mouse game against downloaders but here's my issue:Almost every playlist over 20 songs I try to download, stalls around halfway. No progress is made after that point. Switching off my VPN, logging into my Google account through your app, or even rotating my IP to a different one doesn't work. In addition to that, I end up with a lot of m4a files even though I always choose mp3 in the app. Previously I was using a piece of software from your competitors, which almost never had any problems downloading large playlists (4k's software packages). I am quite underwhelmed and regret purchasing a license to DVDVideoSoft YouTube to mp3 converter, as it hardly ever does the job it promises to do. I get dozens of half finished downloads and duplicate files, so the overall experience is aweful. After trying 4k, ByClick etc. all competitors seem to perform much better than your software, but now I bought yours....My invoice code is NL2026-54. Again, please get in touch or elaborate.
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Must-have soft for Windows PC and Mac that is easy, fast, and free. Using it you may download from YouTube, convert and edit video and audio between different formats.
