burncoose.co.uk

4.1
4.1 Based on 40 reviews

A long-established mail-order plant nursery based in Cornwall that has a huge variety of trees, shrubs and herbaceous perennials. Our phones are manned seven days a week so feel free to call or email on info@burncoose.co.uk...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.1

/
5

40 Reviews

5 Star
73%
4 Star
0%
3 Star
5%
2 Star
7%
1 Star
15%

Filtered Reviews

Filter Reviews

Review Time

Homer Price
Good plants but......................

Good plants, but customer service is abysmal, no information as to when plants are sent out, no tracking reference, but plants well packed and arrived in good condition

3
Date of experience: Jun 16, 2025
Matilda Smith
Really pleased with the size and…

Really pleased with the size and quality of the plants I ordered which were a really good price and arrived within a couple of days

5
Date of experience: Jun 12, 2025
B1aCkOuT6952
Plants arrived in 2 days in excellent…

Plants arrived in 2 days in excellent condition.

5
Date of experience: Jun 12, 2025
Excellent in all respects

The web-site is very easy to use and comprehensive, Plants are very good quality and size, they come quickly, and are excellently packaged.

5
Date of experience: Jun 06, 2025
Velma Anderson
What a nice company to deal with

What a nice company to deal with. My order was very well packed and arrived in a good condition and it arrived very quickly, I would highly recommend this Garden Centre to any prospective buyers.With all good wishesDeborah Radford

5
Date of experience: May 23, 2025
Cleve
Avoid and go elsewhere

No water in the loos to wash hands. Had to use a washing up bowl from the cafe trailer. No signage anywhere. Plants are not great quslity and can get better and healthier plants at other local garden centres. Plants are not great quality and not looked after

2
Date of experience: May 21, 2025
XaraenDream16
Three more brilliant deliveries this year

I've been using Burncoose for many years now and they have never let me down.Ive placed two large orders this year. They arrived brilliantly packaged with plants wateredOne plant was missing. They sent a substitute of my choosing and it arrived todayI can't fault this nursery. I know when I order that every plant with arrive in perfect conditionThis is my number one nursery for plantsThey are as good as good getsThanks again

5
Date of experience: May 10, 2025
Courtney Foster
I took delivery today of s really…

I took delivery today of s really lovely plant. I am extremely pleased with my purchase. It was delivered quickly and in great condition. Thank you so much.

5
Date of experience: May 01, 2025
Gunner Coleman
Poor response on enquiry

I contacted their customer service email address enquiring as to the potential availability of a particular plant listed on their website. It was listed on the website as being available from May 25. I sent them email on 30th April 25. I sent the email specifically to understand whether a more specific range of dates were available - so I could amend my own plans as necessary for planting out an area. I was told that there were not sure of the exact date, depends on growing conditions & it would be best if I added my email against the plant to be notified.One day after my enquiry on the 1st May 25 I received an automated email confirmation that the plant was available to purchase. I think given the plant was clearly ready, or one day away from being ready to purchase - they could have been more proactive and unfortunately, they lost some sales due to their customer service on this occasion.

1
Date of experience: Apr 30, 2025
Ab Taylor
Excellent specimen and speedy delivery

Very helpful and speedy response. My tree arrived very quickly and in good condition. An old established company who have good quality plants

5
Date of experience: Apr 26, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • A long-established mail-order plant nursery based in Cornwall that has a huge variety of trees, shrubs and herbaceous perennials.
    Our phones are manned seven days a week so feel free to call or email on info@burncoose.co.uk

  • email info@burncoose.co.uk
  • call 01209860316
  • language https://burncoose.co.uk

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More