Review Time
I ordered an AC compressor and kit for my minivan. Parts came in....they were the wrong part number and clearly the wrong parts. The order was missing parts also. Contacted the company about returning the products. Only to hear Sorry out system is down. The system was down for 2 MONTHS???After about 2 months they sent me a return label. I sent the parts back, we will see if I get credited.
Bought a part from them and it came out defective. I did my warranty claim and now for a week straight they keep telling me their systems are down! I paid for next day air and now I cant even get a refund. Its unacceptable and very unprofessional of this company to not even have answers for their customers. I've been in a rental for the past 2 weeks because of this issue and it's very inconvenient and costly. I will NEVER order from them again and wouldn't suggest anyone to order from here either.
different times i have tried to order parts from them both time there website said in stock i waited about 3 days after ordering to find out what the tracking number is called them to get it and the guy told me he will check with there shipping department and call me back never hear anything back next morning they cancel my order they are nothing but a scam
My experience with your website has been unsatisfactory. I will not be returning to your site. Despite your website displaying complete parts, I have received incomplete items on multiple occasions. For instance, when I purchased a drive shaft, the picture showed both ends with rubber couplers, but I only received one without one. Despite my efforts to negotiate a refund, including offering a 50% discount on both couplers, you refused and demanded that I return the shaft. I repacked the item and sent it back through UPS. However, I soon discovered another website that sent me the shaft with both sides equipped with rubber couplers, as shown in the picture. I strongly advise my friends to avoid purchasing from BUYAUTOPARTS.
These people are liars and I can't post my whole review because it cut off at 200 words however be very aware of them they lied took my money still shipped tha part after I called for a refund February 18th told me wait 3- 5 business days and I was waiting for a email for 24 hours like they told me lied and today received a email that I thought was about my refund then later go another 1 and they had shipped tha package now I gave to drive 30 miles to a UPS place ship tha mats back then have to wait for a refund whenever they decide to send it so this process it long drawed out that's started on tha 15th and now gonna take probably yo more weeks so a month which 3 representative lied to me about a refund and still shipped tha package I'll never look at this bs site again and damn sure wouldn't recommend them to anyone
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