Review Time
Waited a month for a ski suit finally emailed them and they gave me the tracking and it was coming from China. When it did arrive the quality was absolutely terrible. Stay far away
Giving it one star was too much!Absolutely terrible, waiting a month for delivery because they kept asking for me to confirm my address and wanted the way it is on the map🤔 When it did arrive it was nothing like it looked or described on the website, very poor quality for the price, something you would just throw on to take out the bins!I am now in the process of returning and they're requesting videos and pictures of why I am returning the item.I honestly don't know where it actually came from and would advise people to not purchase anything from them.
I'm giving it one star because they won't let me give it zero.It's a scam. Prices are way too high for the poor quality of the clothes.The delivery time exceeds the maximum number of days stipulated on the website. Furthermore, they don't answer any emails to resolve any problems, nor do they give you access to the return email address.Don't trust them.I will never buy anything from this website again.
Poor quality goods (all China) refuse to send return address for returns It is confirmed that it is a fraudulent company, I sent the goods to the company's address, but only then they sent me the return address, which is in Hong Kong.FLAT 5, 4/FWON HING BUILDING74-78 STANLEY STREETDňa st 11. 2. 2026, 18:31 Jozef Drobňák napísal(a):Hello, you are a fraudulent company, I have been asking for return instructions for 9 days and you have refused to send them to me. Today I sent the package to the address that is listed as the contact address on the website. Attached is a proof of shipment.S pozdravom Drobňák JozefDňa st 11. 2. 2026, 18:15 Customer service Dear Jozef,We are truly sorry for the inconvenience caused.Please kindly note that the address provided on our website is not our return address. Please be advised that we can only process a 100% refund once we receive the item at our correct return address.If you need us to resend the correct return address or require any assistance, please do not hesitate to contact us. We are always here to help and support you throughout the process.Best regards,EmmaCustomer Service TeamBy BellivaroCENTRAL, HONG KONG ISLAND
Poor quality goods (all China) refuse to send return address for returns It is confirmed that it is a fraudulent company, I sent the goods to the company's address, but only then they sent me the return address, which is in Hong Kong.FLAT 5, 4/FWON HING BUILDING74-78 STANLEY STREETDňa st 11. 2. 2026, 18:31 Jozef Drobňák napísal(a):Hello, you are a fraudulent company, I have been asking for return instructions for 9 days and you have refused to send them to me. Today I sent the package to the address that is listed as the contact address on the website. Attached is a proof of shipment.S pozdravom Drobňák JozefDňa st 11. 2. 2026, 18:15 Customer service Dear Jozef,We are truly sorry for the inconvenience caused.Please kindly note that the address provided on our website is not our return address. Please be advised that we can only process a 100% refund once we receive the item at our correct return address.If you need us to resend the correct return address or require any assistance, please do not hesitate to contact us. We are always here to help and support you throughout the process.Best regards,EmmaCustomer Service TeamBy BellivaroCENTRAL, HONG KONG ISLAND
Avoid like the plague.I am waiting over two months for them to deliver a jumper. They cannot locate it and are desperately attempting to avoid issuing a refund. The company is a joke, their customer care team are always " looking into it" orLiaising with another department. My advice is purchase clothing elsewhere, or knit it yourself which would certainly be less hassle.
Ordered and payment completed via Shop Pay. The item was never shipped, and the seller did not respond to multiple emails. No tracking, no support, no product.My order was never shipped, the status never changed from “Ordered,” and no tracking was ever provided. I contacted them multiple times and never received a single response. Based on my experience, they take payment and do not deliver products. There is no customer support and no intention to fulfill orders. After weeks with no product and no response, this appears to be a scam operation. I would strongly recommend avoiding this site.Stay away from this website.
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