byseabourne.com

3.6
3.6 Based on 77 reviews

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Average Rating

3.6

/
5

77 Reviews

5 Star
38%
4 Star
21%
3 Star
16%
2 Star
4%
1 Star
21%

Filtered Reviews

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Review Time

Tania
The two shirts I received were both of…

The two shirts I received were both of poor quality. The fabrics feel very plastic, and the cuts are of poor standards. Waste of money.

2
Date of experience: Mar 25, 2026
Bronte Lawson
Broke in beautifully

The first two wears were rough - blisters on my heels. But after breaking them in these are the most comfortable flats I own. The leather molds to your foot perfectly. Just power through the initial stiffness!

5
Date of experience: Mar 25, 2026
Irene Graves
Don't buy shoes from them…

I have received my shoes I ordered and they are not to standard size also very cheaply made. Would not recommend buying shoes. The returns policy is terrible, u have to pay to return to China. Then they have a restocking fee. You would get nothing back. Very sneaky.

1
Date of experience: Mar 23, 2026
Poppy Ross
Perfect mules for the office

Slip on, look professional, walk comfortably all day. What more do you need? The pointed toe elongates my legs and the block heel is stable. The nude color goes with everything in my work wardrobe.

5
Date of experience: Mar 23, 2026
Jess Norwood
Platform sandals YES

These chunky platform sandals add like 3 inches of height without the pain of heels. The platform is stable so I don't wobble. The straps are adjustable which is key for my wide feet. Summer essential.

5
Date of experience: Mar 23, 2026
Shoes - not as described.

Shoes. Not "Orthotic" as the inner sole doesn't remove to insert your own orthotics.Returns HA!! Despite leaving a one star review AND being advised "we'd like to help so use XYD in the subject heading" I STILL only received their standard AUTO reply when emailed for the seventh time.Wondering WHEN their "5 star" Customer service will ever occur to enable a return? Anyone can write syrupy replies. Real action and specific attention is another matter.

1
Date of experience: Mar 23, 2026
Zara Watson
Nice color, weird length

The olive green color is exactly what I was looking for but the inseam is awkward - too long for cropped, too short for full length. I'm 5'5 for reference. Had to cuff them which actually looks okay but shouldn't have to.

3
Date of experience: Mar 22, 2026
Gael Bell
Reply and request for photo which I sent

I need to return a dress I bought but have no return address on the parcel! It took ages to arrive but was sent by a non existent carrier with no contact number Another crappy experience from SeabourneThey asked for a photo which I have sent..:still no response!?

1
Date of experience: Mar 22, 2026
Peonelope Reid
Leather pants that actually fit

Faux leather pants are either too stiff or too shiny but these nail it. The matte finish looks expensive and they have enough stretch to actually sit comfortably. Paired with a simple sweater they look incredible.

5
Date of experience: Mar 22, 2026
Louise Phillips
sent cheap imitations of pictured item & never responde to return request

They sent cheap vinyl shoes instead of suede shoes pictured on their website and they were a size bigger than I ordered. I have sent 7 emails, texts and phone calls across 10 days no response. Also they are based in North Carolina not Australia as there website suggests. I give them 2 stars because they did send 2 other items that matched what I ordered & were attentive with my queries at first. Their shipment process is very slow and does not track or update.And then they respond to this Trustpilot review & tell me to send my email again (8th, 9th & 10th time) which I sent 10 hours ago & still no response.

2
Date of experience: Mar 22, 2026

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