Review Time
I have received my shoes I ordered and they are not to standard size also very cheaply made. Would not recommend buying shoes. The returns policy is terrible, u have to pay to return to China. Then they have a restocking fee. You would get nothing back. Very sneaky.
Shoes. Not "Orthotic" as the inner sole doesn't remove to insert your own orthotics.Returns HA!! Despite leaving a one star review AND being advised "we'd like to help so use XYD in the subject heading" I STILL only received their standard AUTO reply when emailed for the seventh time.Wondering WHEN their "5 star" Customer service will ever occur to enable a return? Anyone can write syrupy replies. Real action and specific attention is another matter.
I need to return a dress I bought but have no return address on the parcel! It took ages to arrive but was sent by a non existent carrier with no contact number Another crappy experience from SeabourneThey asked for a photo which I have sent..:still no response!?
They sent cheap vinyl shoes instead of suede shoes pictured on their website and they were a size bigger than I ordered. I have sent 7 emails, texts and phone calls across 10 days no response. Also they are based in North Carolina not Australia as there website suggests. I give them 2 stars because they did send 2 other items that matched what I ordered & were attentive with my queries at first. Their shipment process is very slow and does not track or update.And then they respond to this Trustpilot review & tell me to send my email again (8th, 9th & 10th time) which I sent 10 hours ago & still no response.
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