Review Time
BEWARE!!!!!!Do not purchase from this company. All scammers - emails ignored, never received shipment. Told them I do not authorize them to charge me for a subscription since I did not sign up for it. Luckily, my CC company rejected the charge.no vitamins ever arrived. Disputed initial charge.
Same as everyone else, this company is a scam. If you purchase from them they sign you up for a subscription. The ability to cancel your membership on the website is the only portion of the site that is ‘down’ and they don’t respond to emails. DO NOT BUY FROM THEM.
I got duped like everyone else. Definitely didn't subscribe when I first purchased the item, but then 3 months later got an email that a new order was placed and on they way. I have been emailing back and forth with their customer service and its a disaster.They are sending me "magic links" to their website saying I can actually manage my subscription, since it cannot be done through my regular profile.Its been a complete jerk around, I will harass them until they ghost me. Likely my next step will be to call the bank
I purchased a one time item then had an email several weeks later to say my new order was on the way?? I purposely didn’t subscribe to a subscription as I didn’t know if the product worked or not. I emailed for help to cancel this “subscription” to which they replied straight away and said I hadn’t un clicked a tiny box to stop repeat orders. In the meantime I was sent another item and charged, there is no way of contacting this company all the emails from then on get sent back to outbox. I have had to cancel with my bank.
I purchased the item once and they signed me up for a subscription without me knowing. Then I got an email from them saying my next order was on the way, I emailed to say I didn't want it and after some back and forth I got a refund. This week they have charged me again for the subscription and I've emailed them a million times about it without a response. There isn't a place on their site you can actually manage your subscription so you really depend on them for it. When I purchased from them originally I thought it was "Vitawell" because that's the name they market under. "Byvitawell" is a separate thing and I'm convinced it's a scam.
This company is a scam.They tick a tiny box which automatically sets you up for a monthly subscription. They then say go to "manage subscriptions" to cancel it - which is supposed to be accessed from the email they send when the order is coming. It's not. And it is nowhere to be found on the website. So far I have been charged and they will not refund me- even though I did not tick this subscription box. And I have no way to cancel it. Insane.
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