Review Time
byvitawell.com
total scam name is now vitawell on website,dont get confused with legit websites, they take your money but you don't receive your items, manage ur account and pause ur order ,report to bank,you may have to cancel ur card to stop monthly payments going out.go and read more reviews on trust pilot.paid via shopify ,I bought from an Australian website
Finally 1 order arrived not sure if it's Feb or March Today is 11th April
After many emails requesting cash refund,it comes from China and in little pkts;I'm going to bin it
TOTAL SCAM!They opt you into a subscription when you think you’re just trying something once. The “manage membership” section of their website is always broken so you can’t unsubscribe. Placed order in Feb, nothing received, raised a ticket on their website, no response in March, new order automatically placed without consent end of March.TOTAL SCAM COMPANY.
byvitawell.com total scam name is now vitawell on website,dont get confused with legit websites, they take your money but you don't receive your items, manage ur account and pause ur order ,report to bank,you may have to cancel ur card to stop monthly payments going out.go and read more reviews on trust pilot.paid via shopify ,I bought from an Australian websiteFinally 1 order arrived not sure if it's Feb or March Today is 11th April After many emails requesting cash refund,it comes from China and in little pkts;I'm going to bin it
Do not use this “business”! They entrap consumers into a subscription that they never consented to in the first place. Options to unsubscribe are not available, with a website that barely works; the ‘Manage Subscription’ page does not work - I’m guessing intentionally. Communication is limited and will not acknowledge or address cancellation. Delivery of items is through a Chinese-run courier service that apparently cannot deliver to a registered Post Office, and there are no options to contact to re-arrange. There was no option to rearrange a delivery with no contact details provided, then they have the gall to request an additional payment to reattempt deliver!. Only recourse is to dispute charges with your bank and cancel credit card. Be warned.
I have never orderd anything from them. I received 2 emails informing me my parcel was in transit, and my subscription was being dealt with. I contacted my Bank and my other payment source, and so far neither has had any payment removed. Today I received via Yodel, 3 packets of capsules I had not ordered. The delivery was put straight through the letterbox so I couldn't stop it. I had blocked Vitawell in my mailbox, and now I will need to contact my bank again.
Took a long time but I did get them after nearly two months. But they definitely are crafty with the subscription because I never once ticked or gave permission to do so. Update, also received a full refund for the second payment they took.
So I ordered these Vitawell Lymphatic drainage gel caps and I got a tiny package containing 60 gels caps when the ad clearly had 240 gel caps in the add what gives? I only ordered because it said 240 not 60!! False advertising.I totally wasted my money
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