Review Time
I tried to cancel my subscription. I submitted a cancellation form many times over two weeks, each time throwing up an error and now they keep charging fees with every communication. Do not use! Scammers. I will be reporting them to trading standards. It is not my fault their cancellation form did not work.
Yes I looked at this site but never entered a contract now there sending me stupid letters saying I ow them money ive contacted my solicitor and I won't be paying a penny to these people and if I get another letter il be taking them to court
I did never sign up in C-date dating site someone is using my profile. I complain so many times to cancel my subscription and don’t send me mails and posts but their customers service not responding me and not giving me any kind of reasonable answer. Now they are taking 299 euro from me and the company is located in Germany I am not living in Germany then why they sending me post and mail I don’t know about this scam company and people they are totally fraud and taking money from people. They sending me lot’s of mail and warning post. Their cancellation policy is very complicated like as fill up the form and send to the company address by post. Why ?? I never seen this type of service. So my suggestion is that don’t pay any kind of fees to scammer and complain to the customer care.Thanks.
Complex scam this dating site. I only asked for a month subscription and they continue to take money from my account afterwards. There is nowhere on their website to cancel your subscription. Dating site is rubbish, you see the same people all the time.
The company and the agency are in Germany too - there is no legal jurisdiction as you are in the U.K. either. They may write to you and threaten you but it’s a tactic to scare you in to paying. There are many similar scams and they operate on scaremongering
UPDATE: I’ve fully explained to this dodgy company that I have never signed up to their service and my data has been provided to them fraudulently. However, they refuse to accept this and simply say ‘there isn’t any evidence to prove this and please pay the remainder of your. Disgusting attempt at extortion and fraud which I will never pay. My solicitor has taken this over now.Literally never heard of this website before. Yet they contacted me asking for final payment. For context, I’ve been happily married for 5 years and with my wife overall for 7 years. In that time we’ve had kids together and can honestly say I’d never look elsewhere for female attention.Not sure how or why this company thinks it’s me but someone has obviously signed up using my basic information.I’ve tried to tell them this yet they just keep sending emails asking for payment and saying if you need helping paying contact Customer Service.Why would I pay for something I have nothing to do with. Now I’m receiving letters requesting payment to my address - first clue that it’s someone else who’s signed me up is that it’s actually my parents address, of which I haven’t lived there for over 10 years.Sent it to my Solicitor because in my eyes this is emotional distress, slander and an online scam.Scumbags wanting peoples money at Christmas when I have kids and basically blackmailing me by sending letters talking about dating sites. Disgusting.
I had a bit of an issue when I stopped using cdate, I found it difficult to cancel my subscription so just deleted my profile, they said I had to pay anyway but after speaking to them again they did agree to the way I cancelled and didn’t go any further with it and used common sense even though technically I hadn’t followed protocol, so I had a small issue which was resolved.
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