Review Time
STAY AWAY FROM THIS SITEjoined as a memberLocation service does not work just get matches from between 100 and 600 miles awayTo cancel you cannot just send an email they WILL NOT ACCEPT IT , you have to print it sign it scan it amd either post or email it, I find this is a massive scam I ha e already reported them to trading standards, a site you join online that cannot be cancelled online??? The platform is not fit for purpose and I wpuld advise anyone who is threatened after canceling to contact bank and not to be intimidated but best advise is stay well clear of the pile of c##p
Horrible people signed for one months subscription only, the site was useless, tried everything I could to close my account and they would not engage with me. Send letters from debt collectors now, I will see them in court and report them to trading standards. Avoid cdate the site is just a scam. Facebook have a free dating site. I will make sure as many people know as possible.
Very unclear on membership and fees so makes you feel this is a scam site! You need to be very clear on membership, fees and cancellation policy as you seem to be very vague on this hence the numerous negative comments! Action fraud should be contacted for those that have been trapped! Only positive is i can see responses to your queries here!
Writing this here from spending 30minutes reading the horrible reviews about the site. Signed up earlier on today for a 1-month membership. Have gone through many lengths to cancel my premium subscription, both via writing an email to the support team and using their “easy” portal on the homepage. Received automated confirmation emails saying that my subscription is being cancelled and so is my account…based off these reviews I am not trusting it.I have emailed asking for written confirmation of my account deletion and subscription cancellation.Not going to allow them to take another penny from me Will update as I learn more, wanted to write here as to share the word ///UPDATE///They have come back to me today saying the membership subscription has been confirmed to be cancelled. Shared via email it will not renew and no more payments will come out.Based off these reviews I will keep an eye out. Process of cancelling - request to delete account, send email explaining it to customer services - log out, go to the bottom of their home page and see “cancel membership”, go through those steps - should get a confirmation from both method, go back to them and explain you know their process and have done everything to cancel. - await their confirmation. - see if any more money comes out
Ironically i've received the exact issue other have had but unlike everyone else i cancelled the direct debitThey've coming at me with a financial collection team apparently, but i'm going to contact Svea bank and find out if this is real or utter BSThe app doesn't actually cancel you payment, or anything ot is a fully incompetent set up and doesn't deserver anyone's time or effort or moneyMost of the women i've spoken to are fakes and been removed after one interaction, three felt like the same personHonestly this company is the worst of the worse... Don't use them, and be aware after your first month cheap your getting billed £24+ pounds every two weeks!Yeah your not even getting a monthDO NOT USE THIS COMPANY FOR DATING!
C - Date is a scam and it should be taken down as soon as possible. My account was debited £39.90 today even though I had cancelled my subscription on March 5, 2025 just a few days after subscribing and then noticed that the dating site was full of fake profile or bots. Meaning that I subscribed on the 28th of February 2025 and subsequently cancelled my subscription on 05 March 2025, but C-DATE debited my account again on the 28th of March 2025, almost a month after I had cancelled my subscription. I have conducted survey on many users and all say C-Date is a scam. They deliberately retain your account details and continue to debit accounts. When I confronted them, they sent an email asking me to provide proof that I cancelled my subscription on the 05 of March 2025. If you are smart to realise and you contact your bank, you might put an end to the fraudulent debits, but if you don't realise your account is being debited, they will keep taking your money without your consent and without you using their services. This why they do not send email notifications when they debit your account and forcefully renew your subscription. The worst of it all is that, the C-Date site is full of fake profiles or bots set up to manipulate people. There's absolutely nothing genuine on C-Date
Disgraceful company. I cancelled my membership in November, I had a feeling they hadn't deleted it properly, so I sent an email asking for confirmation. That email was ignored. It is now March and they've carried on charging me for December, January and February. I've had to cancel payments through the bank, as I've tried to cancel it legitimately but they still keep taking money. I've now had an email from them and their debt collectors asking for payment for this month. I've paid it, cancelled my account with them again the other day, only to find today my profile is back on their site again!!!I've emailed them asking for a refund for from now backdated to November. Again this email has been ignored and I now have their debt collection company demanding an activation fee.Please avoid these criminals at all costs!!!!
Definitely a scam. Site was full of fake profiles. When I tried cancelling the account my log in details would work for logging into my account, yet those same details kept showing as incorrect when entering them to cancel the account. Emailed C-Date regarding the matter and they insisted the only way to cancel was online by entering your details. Went round in circles for a while. I insisted they closed the account and received nothing from them for 3 months so assumed it had been done. All of a sudden a £250 collections notice through the door. Will be seeking advice from my bank and trading standards. Impossible to cancel, no help from customer services, ridiculous collections charge to follow.
Absolute SCAM made an account paid for a membership did not once say it was going to renew automatically I then realised it was full of fake profiles litteraly 0 real accounts I then tried cancelling my membership which I couldn’t figure out to do and now I’m getting threats saying they are going to send debt collectors that’s fine you send them and I’ll take you to court I want you to delete my account right NOW u scamming thieves Ermm nope I didn’t get an emailed contract and where did it say before I purchased that it was going to automatically renew it said it NOWHERE unless u thieves put it in small writing somewhere I wasn’t aware of this and I will not be paying you £49 for the renewal fee you can either give me a good will gesture and cancel my account or we can take this further
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