cakebox.com

4.4
4.4 Based on 1.4K reviews

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Average Rating

4.4

/
5

1.4K Reviews

5 Star
77%
4 Star
8%
3 Star
4%
2 Star
3%
1 Star
8%

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Katarzyna Dziewiatkowska
Fantastic Experience - Highly Recommended! Rating: 10/10 This was my first time ordering from this c

Fantastic Experience - Highly Recommended!
Rating: 10/10
This was my first time ordering from this company, and I am beyond impressed! The cake box was absolutely delicious and surprisingly large for such an affordable price. It looked beautiful and was very professionally packaged, so everything arrived in perfect condition.
What really stood out to me was the customer service. I contacted the company to check the delivery time, and the ladies I spoke with were incredibly kind and helpful. It’s rare to find such a friendly team!
Everything was perfect from start to finish. I will definitely be ordering from them again soon.

5
Date of experience: Mar 02, 2026
Sarah Millward
This cake was so fluffy and delicious, and my custom request was fulfilled perfectly. My cake was re

This cake was so fluffy and delicious, and my custom request was fulfilled perfectly. My cake was ready at the requested time, and the lady in the shop was lovely and friendly. Can’t wait for my next cake!

5
Date of experience: Feb 27, 2026
Ann mariya Roy
ordered a cake from Cake Box and it was fresh, soft, and delicious. The design was beautiful and exa

ordered a cake from Cake Box and it was fresh, soft, and delicious. The design was beautiful and exactly as requested. Great service and ready on time. Highly recommend!

5
Date of experience: Feb 26, 2026
Liliane Gbotta
Although the taste of the cake was really nice, it's hard to really appreciate everything as the cak

Although the taste of the cake was really nice, it's hard to really appreciate everything as the cake is full of cream, you can hardly find the sponge of the cake in the midst of all this cream to enjoy it.

3
Date of experience: Feb 26, 2026
Andrew Henley
We ordered a cake for an engagement party and it was amazing. Beautifully decorated, very light and

We ordered a cake for an engagement party and it was amazing. Beautifully decorated, very light and big enough for everyone to get a piece. Lead time for the order was less than 24hrs.
They also had a large range of smaller cakes that were available on demand providing a real treat for the kids.

5
Date of experience: Feb 22, 2026
Klaus Stracker
The Cake was great but the candles were rubbish. They only burned a couple of minutes as it appeare

The Cake was great but the candles were rubbish.
They only burned a couple of minutes as it appeared there was only a very short wick in them. Hence only 4 instead of 5 stars.

4
Date of experience: Feb 20, 2026
Saeed Khan
Asda Beckton cake box, customer service very bad they selling very bad old cake I don’t know how to

Asda Beckton cake box, customer service very bad they selling very bad old cake I don’t know how to share the picture otherwise I will share the picture then you will see it how the cake look like. I bought this cake yesterday for my family gathering when we open the box. I was very embarrassed front of my family. The strawberry condition was very bad.

1
Date of experience: Feb 16, 2026
Damilola M. Faleti
As usual, the cake was beautiful and taste so good. My little princess got her favourite colour cake

As usual, the cake was beautiful and taste so good. My little princess got her favourite colour cake. Cake box Langley Parade in Crawley has always been helpful every time I make an order that requires modification. The presentation was good and everyone enjoyed the cake.

5
Date of experience: Feb 14, 2026
Evan E.r.x
I have ordered a cake for Valentine as delivery and I wanted to surprise my partner. I paid 10£ extr

I have ordered a cake for Valentine as delivery and I wanted to surprise my partner.
I paid 10£ extra just to receive the cake at the door but instead they booked an uber taxi and forced me to go down stairs and receive the cake. They ruined my surprise on Valentine. I have checked uber from my place to the shop was only 5.30£ so not only they ruined my plan but the charged me more for delivery.

1
Date of experience: Feb 14, 2026
Meenu Verma
I bought a Cake Slices from Cake Box. Unfortunately, when I opened them at home, there was a very un

I bought a Cake Slices from Cake Box. Unfortunately, when I opened them at home, there was a very unpleasant smell coming from the cakes. The cream smelled stale and off, making the cakes inedible.

1
Date of experience: Feb 11, 2026

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