Review Time
I have tried multiple times to renew my account, but it has not been successful. Previously, it was working perfectly fine before the merged of VYKE. I even recommended your service to some of my friends.
Unfortunately, my main number expired and I lost access to it. This number is registered on multiple platforms, so it is very important for me to recover and renew it.
I have tried contacting support several times, but I have not received any response to my queries.
Please assist me in resolving this issue as soon as possible.
I have tried multiple times to renew my account, but it has not been successful. Previously, it was working perfectly fine before the merged of VYKE. I even recommended your service to some of my friends.Unfortunately, my main number expired and I lost access to it. This number is registered on multiple platforms, so it is very important for me to recover and renew it.I have tried contacting support several times, but I have not received any response to my queries.Please assist me in resolving this issue as soon as possible.
My Experience With Call.com has been horrible.. I cant Recommend to any User especially Africans. They stereotype a lot, rude customer support. Bought a number then tried to renew countless times until the number expired, only to find out they required KYc. After Uploading the KYC document, they claimed it was altered.. An Original Document altered! later on claimed they could not verify since its not clear. Very Anyhow People.... Bycot at all Cost. You will end up Loosing Clients and contacts!
I’ve had a very disappointing experience with Calldotcom/Vyke. My number isn’t being renewed and my account balance is not being updated, even though I’ve already tried multiple international and local cards. Instead of actually resolving the issue, they keep sending the same automated response every time.It’s extremely frustrating because there is no real customer support, no proper troubleshooting, and no willingness to fix the problem. I’ve been left without service and without any helpful guidance.I hope they improve their customer support and actually assist users instead of relying on automated replies.
I have had the service for nearly 2 years, but now it has completely fallen on its face. No incoming calls or SMS messages on my French number, promised to be sorted out in 2 weeks, and now on day 17, still not sorted. Offered 2 months free on the number, but doesn't help, as all my French artisans will only call a French number. This means missed deliveries and appointments. Inconvenient doesn't describe it.
This was fine but now the French number does not work. the company has emailed admitting that there is a problem with their French provider and my number could be down for a couple of weeks or maybe never! It's been down a week so far and has caused huge inconvenience to me!
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