Review Time
Worthless WarrantyWarranty is less than worthless if you value your time in attempting it. Like many other customers product not working. Have been referred to and contacted 3 contacts in their different supply chain companies and get no response on replacing defective Telebud TV headphone set. I will never use this company again and recommend others follow suit.
I ordered a big zapper. They sent a magnifying glass. I informed them and they said they would “investigate”. Over a month has gone by, they took my money, nothing done except they referred my complaint to a company called “Customer Star” who does nothing but assign ticket numbers. Canemax is a bogus company. Do not buy from them!
I accidentally ordered a nail grinder from this Co.for my dogs.The reviews were awful,so I was pissed at myself for not doing my research. The Dremel is SUPER FANTASTIC,I love it.Came when they said,no problems and is everything they said.My dogs are Vizslas and hard to dremel,but this was everything they said,quiet,fast and doesn't vibrate a lot. It does not have a light, which I thought it did,but I might have been wrong.I want another with a light,if they have it.
I ordered earplugs that came from China via Canemax. They did not block out any sound as promised.I was advised by them to return them to China myself. Original cost of said earplugs was $58.00. Return by mail was $20.00 plus landing fees once there that would be another $20.00.Total cost of $40.00 paid by me for a”possible” return of $58.00 leaving me a whopping $10.00 return.They are major con artists - so why are they still in business even after all these reviews??
The MintPolu device was advertised on Canemax as being both ultrasonic and UV lighting. I found information elsewhere that indicated it was only UV light or ultrasonic but nowhere described as both as it was advertised on Canemax. I have asked them to confirm it has both. They have not responded. I asked for cancellation of the order before I even receive it and well within the 90 day return policy. They have ignored it. It arrived today and appears to be the Rosa Rugosa US200, with only ultrasonic and No UV lighting. This unit sells for around $15 on alibaba. I have again requested a refund and so far they continue to ghost me. Canemax appears to be a SCAM company that cannot be trusted. BUYER BEWARE, you are about to be ripped off.
Received several solar sound deer repeller gadgets made for use obvious outside in the elements. One of them got water inside. Doesn’t work properly. Communicated with customer service from Canemax her name was Melissa D. We went back and forth several times. She kept asking me the same questions. I sent in pictures and video. After a few weeks of this I finally just gave up and replied please don’t contact me ever again. Obviously they were not about to stand by the product and issue me another one or a refund.
Ordered two identical sets of bone conduction headphones. Shipped fast. Neither brand was the one I ordered. One looks the same but the other is completely different. Have written three times to exchange one pair. No reply. Of course, there's no phone number to call.
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