Review Time
After receiving my order, and looking at it, I highly doubt all these positive reviews are legit. Every single art they have on their website, it isn’t theirs. They must have gotten those pictures from other sites. False advertisement. I paid $100 for a low quality print. Chinese company Temu has better quality prints for few dollars. I contacted their customer service, and they happened to be the worst customer service I’ve ever dealt with. The most rude individuals on earth. I tried to return it but they wouldn’t accept returns saying “all sales are final” After several attempts they said they would take it back and refund my money, BUT I HAD TO RETURN IT TO AN ADDRESS IN NEW ZEALAND. Considering I live in USA, shipping estimates were too high. I ended up keeping the art, then selling it on Facebook marketplace. Best offer I got for this “high quality art” was $20. Buyers be aware, this company is running a scam and getting away with it. If you bought something from them and call their prints “high quality” you need to have your head checked out.
Purchased what I thought was a quality print and it was basically a poster and frame was a DIY build extra. Challenged the refund the policy via pay pal and succeeded in getting a partial refund after I agreed to pay postage to return the poster to an address they provided in New Zealand. I would not recommend this product in any way. Save your money and buy elsewhere. Very stressful dealing with the company who basically sent me an email saying “you’re not getting a refund”. Hence why I contacted PayPal who helped secure the refund.Canvas Castle say I have wrong company. I do not and will happily post evidence that they were the company I dealt with.
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