carethy.net

3.1
3.1 Based on 30 reviews

The ultimate beauty destination offering +100.000 beauty products available worldwide. With over 2M visits per month and a growing portfolio of premium brands, we aim to build Carethy as the leader in the category. Sesderma, Lierac, Nuxe and other brands ...

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Average Rating

3.1

/
5

30 Reviews

5 Star
29%
4 Star
16%
3 Star
16%
2 Star
13%
1 Star
26%

All Reviews

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Review Time

Carmina Navarrete
I placed 2 orders some time ago. I paid extra in order to be able to receive prompt or updated infor

I placed 2 orders some time ago. I paid extra in order to be able to receive prompt or updated information about my orders.

One of them never arrived, I had to be sending emails to inform about my missing order. I was not pleased with the fact of paying shipping and certified mail and never having received my products. The address was the same...

3
Date of experience: Feb 26, 2026
BL71
Responsive After-Sales Assistance

While the service sent the wrong item, they quickly addressed my complaint, showed great attention, and issued a full refund promptly. Although I would have preferred the correct product, I was pleased with their support.

4
Date of experience: Dec 02, 2025
Arabella Howard
Received Expired Item with No Reply

On November 25, I received a fluid foundation corrector that expired the same day, which is unacceptable. I contacted the service and provided the requested pictures, but I have not received any further communication despite following up. It has now been over a week. Very disappointing customer service.

1
Date of experience: Dec 01, 2025
Spencer Wright
Excellent Price

Very fair pricing.

5
Date of experience: Nov 30, 2025
Jeremiah Brooks
Mixed Feelings

Initially rated one star, but after receiving my shipment, I am giving three stars to reflect the hassle and time involved in getting the package. It arrived without my name, complicating pickup. Communication with the service was poor, and the tracking numbers in a no-reply email were not helpful. However, I did receive my package, which is why I am giving three stars.

3
Date of experience: Nov 25, 2025
RF47
Order Not Received

The order never arrived. It was placed on April 15, 2020.

1
Date of experience: Nov 25, 2025
Marvin Brown
Finally Found It

I have been searching for this product online since returning from Spain two years ago. It's the best cream for post-sun exposure I've ever used. The platform facilitated a smooth and clear transaction.

5
Date of experience: Nov 24, 2025
Sharleen Fisher
Product Not Delivered

Please find a way to either send the product or refund my payment.

1
Date of experience: Nov 23, 2025
Josephine Adams
Dissatisfactory Product

The vitamins I ordered arrived without a safety seal – they were already opened.

1
Date of experience: Nov 22, 2025
Ruby
Pricing Concerns

The cart showed an inflated price (three times the delivery cost), and I had to use incognito mode to view the actual price.

2
Date of experience: Nov 22, 2025

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Business Details

  • The ultimate beauty destination offering +100.000 beauty products available worldwide. With over 2M visits per month and a growing portfolio of premium brands, we aim to build Carethy as the leader in the category. Sesderma, Lierac, Nuxe and other brands available with next day delivery.
    Carethy is part of Laboratorios Vanguard S.L.

    Partnerships

    Please contact us on support@carethy.net to discuss working with us. We are glad to work with fantastic brands and partners! See more

  • email info@carethy.net
  • language https://carethy.net

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