purdyandfigg.com

2.9
2.9 Based on 141 reviews

Ultra-concentrated, naturally scented cleaning designed for all surfaces in your home, and free from single use plastic. Our founders, Purdy Rubin and Charlotte Figg, developed our refillable, essential oil-scented cleaning products to stand up against th...

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Average Rating

2.9

/
5

141 Reviews

5 Star
40%
4 Star
4%
3 Star
2%
2 Star
5%
1 Star
48%

All Reviews

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Review Time

Vee Turner
I cant even begin to say what this product has done for me, I have fallen in love with my home again

I cant even begin to say what this product has done for me, I have fallen in love with my home again, I look forward to cleaning and considering I work 10 hour shifts a day its a miracle, I love everything about it ❤️ thank you so much

5
Date of experience: Mar 01, 2026
Janice Scottwilliams
I have used the products for a while now and I love them however you must keep and eye on your subsc

I have used the products for a while now and I love them however you must keep and eye on your subscription as they changed mine without my knowledge and I've paid more for less!!! I've cancelled my subscription as I will not be forced into higher payments for less products!!! Very disappointed in Purdy and Fig!!!

3
Date of experience: Feb 28, 2026
Sharon Tully
Absolutely disgusted that after cancelling my subscription that money has been taken from my account

Absolutely disgusted that after cancelling my subscription that money has been taken from my account and saying an order has been sent. You can’t speak to anyone and after emailing asking for my money to be returned, i receive an Answer which is completely unsatisfactory. Terrible customer service @ #purdy&figg

1
Date of experience: Feb 27, 2026
Elizabeth
Take money from your account without authorization. This is even their acknowledgement of it Hi Lib

Take money from your account without authorization.
This is even their acknowledgement of it
Hi Libbie,

I completely understand how upsetting this situation must be for you and sincerely empathise with your concern about the unauthorized charge

Although I must wait until their poor service company Evri let them know I have not received he product and it is on the way back. Unauthorized transactions are theft are they not? Before you come back with a reply Purdy and Figg. My email on your account is different. You know who I am. Hugh.jess@yahoo purdy and figg I have already wrote to you several times. So please don't come with tht fake response. Or have you taken money from lots of accounts so you can't find me. ??

1
Date of experience: Feb 27, 2026
Rebecca Longman
The payment system and customer services are diabolical. I cancelled my subscription yet they contin

The payment system and customer services are diabolical.
I cancelled my subscription yet they continued to take my money.
Read the Facebook page, so many victim's/customers of this awful way of selling!

1
Date of experience: Feb 24, 2026
Shona Salter
Customer service is great. Love the product too. Good customer service goes a long way. Keep up the

Customer service is great. Love the product too. Good customer service goes a long way. Keep up the good work 😊

5
Date of experience: Feb 21, 2026
Kellie Wilson
Fantastic customer service from Daryll today. I had a minor issue with an order and emailed regardi

Fantastic customer service from Daryll today. I had a minor issue with an order and emailed regarding this. Within a very short space of time, Daryll had rectified the issue for me. I have nothing but praise for this company, the products are fantastic and now the customer service is too. I would highly recommend.

5
Date of experience: Feb 20, 2026
Pramila Cox-Sehmi
Bought one thing, then they kept trying to take money out of my account citing a subscription that I

Bought one thing, then they kept trying to take money out of my account citing a subscription that I never set up. After a long phone call they said they would take me off the list and they have since tried to take out money again!

1
Date of experience: Feb 08, 2026
Adele Turley
A mixed review here, had a I written it 2 months ago it would;e been 5 star! the product itself is f

A mixed review here, had a I written it 2 months ago it would;e been 5 star! the product itself is fabulous there's no denying that, but customer services are horrendous! I have been asking for help for the last couple of weeks in cancelling subscriptions as that can be quite confusing , you think you've skipped or cancelled when you go back to check that's all done you realise the order has already been filled and eVRI are telling you they have you'r parcel!! you don't get time to go back and re cancel if you've pushed a button by mistake, this happened a few weeks ago, I tried as fast as I could to get in touch with them, too late order out, worst thing is I was charged for it an never did receive it!!! I told them this but din;t hear back, I tried again to ask where the parcel was and I believe every or whoever were delivering but I checked everywhere and have not seen it since, this happened again after I went back on re joining subscription quickly so I could see where the order might be but nope it ordered again and again was too late!! you literally get no time to make sure skipped or cancelled.. I give up!! shame because I and my daughters have loved using the product but now will use another similar one I beleieve is around. so beware!!

2
Date of experience: Feb 07, 2026
Cheryl Hockenhull
To be honest I wouldn’t even give them 1 star. I placed an order in early November. After 4 weeks of

To be honest I wouldn’t even give them 1 star. I placed an order in early November. After 4 weeks of waiting I cancelled the order and have never received my money back. Absolutely awful company and customer service.
Please do not bombard people with others if you cannot fulfil them.
Avoid like the plaque.

1
Date of experience: Feb 06, 2026

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Business Details

  • Ultra-concentrated, naturally scented cleaning designed for all surfaces in your home, and free from single use plastic. Our founders, Purdy Rubin and Charlotte Figg, developed our refillable, essential oil-scented cleaning products to stand up against the ‘big guns’ in the cleaning industry, and leave your home sparkling, smelling great and safe from harmful chemicals. Simply pour a 20ml concentrate into your glass bottle for life, top up with tap water and spray onto a cloth or surface. See more

  • language https://purdyandfigg.com

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