Review Time
I’m very happy with the outcome. If you’re considering using auction export cars services, I’d definitely recommend going with this companyThe intuitive website interface was a huge plus, giving me detailed information about the vehicles, including sales statistics and VIN checks, which really made it easier to choose the right car through an American car auction.I spent a lot of time comparing different companies before deciding to go with yours. What really made you stand out was your transparent approach—unlike other services where you have to worry about shipping issues and upfront payments, your process was clear and straightforward. Plus, the support from my manager, Alex, who was available 24/7, was incredible. I’ve never experienced that kind of dedication before. In other companies, especially those offering American cars auction online services, once you pay a deposit, they often forget about you, particularly since deposits are non-refundable.
I purchased a 2012 hybrid Kia Optima from Copart through Carfast Express. I bought a vehicle history report on their website, which confirmed that the car had no mechanical problems. The listing showed the car without any issues, except for dents and scratches, and no other problems were mentioned. However, I received the car with a stolen battery, which was very upsetting. I had to cover the cost of a tow truck to transport my car to the service station. Fortunately, aside from the missing battery, everything else was in good condition. After replacing the battery, the car started without any issues and ran smoothly. I immediately contacted the company to explain my situation. All they offered were apologies and explanations that they were not responsible for the missing battery, even though it was not mentioned in their report or on their website.
I engaged this company to deliver a Mercedes E AMG to the UAE, and my experience was a blend of positives and challenges. Initially, my plan was to acquire a BMW X5 within a $50,000 budget. However, the final purchase turned out to be a Mercedes E AMG, costing $55,000, including shipping and customs fees. The journey was longer than anticipated and involved steps that felt less streamlined. For example, identifying a suitable vehicle took more time than expected. While the company presented several options, a few fell short of my requirements, resulting in extended discussions and further adjustments. Eventually, they located an impressive Mercedes that I genuinely enjoy owning. Customs formalities presented another hurdle, taking more time than I anticipated. Documentation delays added to the waiting period. Nevertheless, the company's managers remained proactive throughout, addressing issues promptly. They maintained clear communication, consistently offering helpful guidance and clarifications. This professionalism stood out and deserves commendation. Overall, the service quality exceeded my expectations. The team's dedication to ensuring transparency and providing support at every phase made the experience rewarding despite the initial setbacks.
I received my car about a month ago, and I can confidently say that it was worth the wait while my vehicle was being shipped from the USA, which took around 1.5 months. After extensively reviewing used cars from private sellers, I realized that many are selling vehicles in terrible condition, constantly trying to deceive you into paying for a clunker that no one else wants to buy.I approached the process of selecting a company to purchase and deliver my car very carefully, as I didn’t want to waste money on poor service and a bad vehicle.The choice was between SCA Auction, Carfast Express, Autobidmaster, and Abetter.bid. After contacting each company and speaking with them, I realized that none of them, except Carfast, were willing to engage with me until I had made a payment. Only after that might they deign to properly explain the car purchase and delivery process.It saddened me that, essentially, I had to pay just to consult and find out whether the company could buy a car within my budget and for a specific make and model.My experience with Carfast was led by Manager Arthur, who kindly answered all my questions and helped me select a car within my budget. Before purchasing, I was fully briefed on the process, and only then did I place a deposit on my future vehicle. The bidding lasted about two weeks, and we finally won the lot that met all my criteria and budget. Special thanks to the company and your manager for such excellent work! I have never encountered such a professional and responsible approach. I will gladly recommend you as the best company for purchasing cars from the USA.
Overall, communication with the broker was good, although I sometimes had to wait for responses. The important thing is that all issues were eventually resolved, and I’m satisfied with the result. I would consider using them again, especially given their reputation in the American car auction market.
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Carfast Express is a leading automotive brokerage company specializing in purchasing vehicles from US auctions and delivering them to clients worldwide, including Nigeria, Ghana, Poland, Bulgaria, Moldova, the United Arab Emirates (UAE), Lithuania, and other countries. Our website consolidates all major US auto auctions, allowing us to offer a diverse selection of vehicles in one convenient location. As licensed brokers affiliated with top dealers such as Copart and IAAI, we provide minimal auction fees and exclusive dealer discounts of up to 5% below lot prices, ensuring you receive the best value.
We eliminate the need for individual auction licenses by managing all bidding and acquisition processes across every US state, including restricted auctions. Our comprehensive services include automatic verification of seller insurance, detailed auction histories, average bid evaluations for selected vehicle models and years, and real-time bid tracking for each lot.
To protect your investment, we offer reliable insurance coverage against loss and additional damages during logistics. Our state-of-the-art loading terminals ensure secure container loading, and we provide free vehicle storage at US ports for up to 30 days. We guarantee the swift removal of vehicles from auctions within three days of payment to avoid any fines.See more
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