Review Time
Great experience with Small Engine Parts Warehouse (sepw.com)!
Picked up two V-belts, an air filter, and a spark plug for my 10-year-old AWD Lawn-Boy, and it’s back to full strength—pulling with all wheels engaging and no more squeaks.
Shipping was fast (arrived in under a week), and the total price with shipping came in lower than Amazon—even compared to their “free shipping.”
Solid parts, fair pricing, and quick delivery. I’ll definitely be ordering from them again.
Great experience with Small Engine Parts Warehouse (sepw.com)!Picked up two V-belts, an air filter, and a spark plug for my 10-year-old AWD Lawn-Boy, and it’s back to full strength—pulling with all wheels engaging and no more squeaks.Shipping was fast (arrived in under a week), and the total price with shipping came in lower than Amazon—even compared to their “free shipping.”Solid parts, fair pricing, and quick delivery. I’ll definitely be ordering from them again.
It may be that others have not had positive experiences with SEPW, but that was not my experience. I needed some replacement maintenance parts (paddles, blade, skids) for a Toro Snowmaster snowblower, and they had these in stock for the best combined price/shipping I could locate. I also phoned them to ask a question and they were helpful and friendly. The parts arrived well boxed about a week later, and I couldn't ask for more. Very pleased, and based on my experience I'd recommend them and certainly purchase from them again.
Ordered a carburetor that stated it was in stock ready to ship.I had not received anything from them after 3 weeks I called them.They told me they would receive it in another 2 weeks.I really needed the part so I waited.No item or even a response from them.Here it is 2 months after I ordered the item.Filed with PayPal to get my money back.Shady company do not buy from.Customer service will lie to you to get and keep your money.
Ordered a part on their eBay store. Item was shipped in reasonable time. Tracking showed item as delivered, I checked within 30 min, however it wasn't there, nor was it in the neighbor's boxes. I waited several days to see if it would arrive. When it didn't, I contacted seller who advised me to contact shipper. I called USPS and gave them the tracking info. I never received a return call. I contacted the seller again, who advised me to go to USPS with the tracking number as they could track the package with GPS. As I don't have time to take off work & go to the PO, I appealed to eBay and was denied. I'm sure if you have a positive experience with this co it will be fine. If you have an issue, their customer service is terrible & you may end up paying for something & not receiving it like I did. They don't have any interest in solving issues. Buyer Beware!
I placed an order on 1/19/25, order was shipped on 1/21/25 via USPS the last scan was on 1/21/25 as arriving at the Oak Creek WI distribution center... no movement or scans since that date and customer service says "it's still in transit" but when contacting USPS they said with no movement or scan in a week they consider it "lost in transit" SEPW will not do anything because they say it's "still in transit"
I ordered an expensive computer for the Kohler 25 EFI engine. I ask about their refund policy and was assured it was returnable. I sent the mower and the computer to the repair shop and they did not need the part. It was the new fuel pump which failed again. My surprise. But when I sent the part back they refused the return. I have the Email stating the return policy on that part. This is a no refund company. Make sure you are getting the right part every time. By the way it took 3 weeks to get the part to start with. This company is terrible and I can not believe they are still in business. WOW!!!!!
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Your source for small engine parts, snow blowers, lawn mowers, trimmers, edgers and lawn and garden equipment from top brands like Toro, Briggs & Stratton, Simplicity, Echo and more at great prices with dependable service from SEPW.
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