Review Time
Really smooth transaction from start to finish! I received a phone call the next morning after accepting my quote and they arranged for my car to be collected a few days later. A really helpful and friendly chap picked my car up and went through the paperwork bits very efficiently with me and I received my payment later that same day. Would 100% use again, thank you! ☆
I suspect the online process and the final collection are managed as 2 seperate elements.
In which case 5 stars for the online process and 1 star for the collection.
The process involved me sending photos, i also completed the extra questions and was looking forward to getting £325 for my car... especially after speaking to an actual person!!
The collection time was arranged, they arrived and offered me a scrap value of £125.
Anyone reading this review can now make their own assumptions.
Made every effort to lower the price. Received a decent quote from the platform, but informed them beforehand that I had removed the battery. There was absolutely no communication about a price deduction for this before their arrival. Then they claimed the part was aftermarket and further reduced the offer. This is completely untrue, as I’ve owned the vehicle for 15 years and know it’s original! They suggested the first owner must have replaced it, which is just absurd and another attempt to lower the price. The vehicle was undamaged and in good working condition. So, I was quite dissatisfied. After dealing with the frustrations of online buyers, I chose to sell it anyway. I received payment within a few hours, and they took it away, which was positive, but I felt significantly misled regarding the price.
Made every effort to reduce the price. Received a reasonable quote from the platform. Informed them about removing the battery before collection, yet there was no indication that this would result in a deduction. They also claimed the part was aftermarket, which was completely false since I've owned the vehicle for 15 years and know it’s original. Their suggestion that the first owner must have replaced it was absurd and just another excuse to lower the price. The vehicle was undamaged and in good condition. Ultimately, I felt frustrated with the online buyers and decided to proceed with the sale. Payment was quick, and they collected the vehicle, but I felt cheated regarding the price.
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CarTakeBack are the biggest scrap car recycling company in the UK! With over 300 branches across the country, we'll find you the best price for your car, no matter the age, mileage or condition.
To see what your scrap car is worth, simply enter your registration number and postcode in to our instant quote form and we'll give you a price to sell your car. There's no obligation and all quotes are valid for seven days.
With CarTakeBack the process of selling your scrap car is hassle free. Have your car collected from anywhere at a time to suit you.
CarTakeBack branches are authorised scrap car recycling centres so you can relax knowing that if your car is scrapped, 95% of it will be responsibly recycled to the highest standard in line with the law.
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