cariadbabi.com

5
5 Based on 81 reviews

Cariad Babi empowers parents and children with knowledge that ultimately creates a future of compassionate, respectful and environmentally conscious adults. Our vision is to build a community of parents that support, and feel supported by, other parents...

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5

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5

81 Reviews

5 Star
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4 Star
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1%
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Lauren
Very helpful

Really helpful in sorting out our extended rear facing car seat. Very honest and friendly

5
Date of experience: Mar 23, 2024
Unbiased car seat advice and support

A great place to find unbiased advice about the safest car seats available. It’s reassuring to be able to go to a retailer who will problem solve the peculiarities of your own vehicles - a new model car and campervan conversion. We felt no pressure to buy but have selected the right model for us and I’m sure we will when the time is right. Without the business model in place the experience would have been entirely different.

5
Date of experience: Nov 08, 2023
Arnold L.
Wish I came earlier!

I honestly cannot rate Kia any higher! Utterly amazing experience and she is so passionate, friendly and non judgemental. Breath of fresh air to walk into a shop not to feel pressured into buying something. I had been struggling with all the information about car seat safety and Kia was able to simply break it down for me. She was able to listen to my needs as a parent and help me find a seat that worked for me with a disability and my young daughter. Thank you Kia for being so passionate about car seat safety and for helping us. Really, really appreciate it!!

5
Date of experience: Nov 03, 2023
Liza A.
Great customer service, great knowledge, safe hands

Wow! We have been stuck in the whirlwind of car seats for a few weeks now! Our son has just outgrown his infant carrier and we were looking for something that would last a while, and keep him rear facing for longer. We were very unsure though if what we understood of it all was correct or not, so we decided to book an appointment with Kia and as I say, wow! This lady is super friendly, passionate about what she does, very well informed, and has a great selection if everything in her shop. She talked us through everything, answered all our questions, demonstrated everything step by step, and showed us in our car too, with our little man having a go in it aswell. We weren't sure we were going to buy that day before we went, but with Kia's help and support we felt well informed and happy to purchase there and then, meaning our son had a safe ride home. He even fell asleep in it on the way back so it must be a good fit! Honestly, if you need a little help to decide between seats you've shortlisted, or have no idea where to start, Kia is your lady. So well informed, doesn't speak with all the jargon, personal experience from her own family, and she doesn't spend the time selling to you either, it really is about giving you all the tools you need. We travelled from Leicester to see her and we're very happy we did. Thank you!

5
Date of experience: Nov 03, 2023
Vernon T.
Excellent customer service and…

Excellent customer service and knowledge! Thoroughly recommend!

5
Date of experience: Nov 02, 2023
Hunter J.
Excellent service and advice

Excellent product. Good communication and customer service. Car seat fitted and explained/advice given.

5
Date of experience: Oct 31, 2023
Cordelia C.
If I could give more stars I would

If I could give more stars I would! I travelled up from Kent with my 10 month old baby to visit and purchased two seats from Kia. The customer service was amazing and I was talked through, shown and then was able to install both seats in my car and my son fitted in both. Kia is so knowledgeable in car seat safety and feel incredibly relieved that my son is now safe in ERF seats in both vehicles. Kia even went above and beyond when my car broke down before the journey back to Kent. She kept the shop open for me to wait for recovery and provided a safe, warm and dry place for me to feed and change my son. I would recommend visiting Kia for any car seat or baby wearing needs (the choice of slings in the shop was very extensive!) and would have no hesitation in travelling to visit Kia again. Thank you

5
Date of experience: Oct 24, 2023
Martina
Babywearing made straightforward.

Kia went above and beyond to help us find a carrier that suited our needs and is a font of knowledge regarding the practicalities of Babywearing and breastfeeding. Her demonstrations and guidance were really easy to follow, and she was great at pointing out ring sling pitfalls and how to avoid them. Kia was also incredibly understanding of the difficulties in caring for a cranky baby - without her flexibility around the timing of our booking we would not have been able to make it. I can't thank you enough.To reassure others - before I went, I was worried that we'd be pressured into buying a carrier but there was nothing of the sort.

5
Date of experience: Oct 14, 2023
Katrina J.
Amazing customer service

We booked in for a car seat appointment and wow, what amazing customer service! Definitely would highly recommend! They had a very small selection of seats however it felt like these had been chosen for specific reasons (safest!) so we were happy that these were all we needed to see for our needs. Kia was brilliant at showing us how to fit the seat in the car, I just wish we had left a bit more time and didn't have our 4 month old with us and a happier toddler who would've tried the seat!

5
Date of experience: Oct 14, 2023
Kia was so knowledgable and being able…

Kia was so knowledgable and being able to watch her fit a seat into her transporter was so beneficial. She went above and beyond. Can’t thank her enough. Such speedy service from messaging on social media to the video call!

5
Date of experience: Oct 12, 2023

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Business Details

  • Cariad Babi empowers parents and children with knowledge that ultimately creates a future of compassionate, respectful and environmentally conscious adults.

    Our vision is to build a community of parents that support, and feel supported by, other parents of Derbyshire.

    We aim to educate parents towards change that benefits both themselves, their children and the environment; both directly through Cariad Babi, and by having access to other local services offering support.See more

  • email info@cariadbabi.com
  • call 01332345041
  • language https://www.cariadbabi.com

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