Review Time
My experience was absolutely great, from very start when I purchased the seat online up to fitting it by Kia.Very efficient i was contacted quickly with appointment dates and very easy to arrange Saturday fitting to match my hubby's day off. Kia is very friendly and so lovely , installed the seat in less then 10min and we couldn't check the fit straight away as my baby girl was sleeping but we did later and send pictures to Kia and she replied so quickly to confirm what to change or adjust. Amazing service, highly recommend!
From the first point of contact via the live chat feature on the website, communication and customer service was fantastic and quick. Kia was so welcoming and passionate, as well as extremely knowledgeable, about Extended Rear Facing. We received excellent advice, and did not feel any sales pressure at all. I also looked at the sling library, and will definitely be going back for our baby carrier for our new baby. Highly recommend (and have done so already).
Kia was amazing at helping us find the perfect car seat for our son. After only learning about extended rear facing recently I had no idea what to really look for. Kia was amazing from the start, with being super accommodating with booking an appointment to the actual advice and seat demonstrations. We had an idea on which seat we wanted to look at but we were shown other options as well which were actually better for our son and will last him the longest. Kia wasn’t pushy with the sale in the slightest but I can’t imagine buying a seat from elsewhere now. Also a massive bonus for us was a super kid friendly shop where our son could play whilst Kia talked us through everything.
Thankyou so much and what amazing service! Kia and Nicci were so informative and helpful and welcoming. The shop is beautiful with gorgeous products.We drove a couple of hours and it was totally worth it. I had purchased a britax maxway plus online and picking up however I stil had lots of questions (alot!) Kia was amazing totally supporting us and helping fit and showing us correct ways to install along with giving us some vital information about seatbelts. I also enquired about the axkid mini kid 3 and both staff were so helpful showing me the setup etc there was no push or hard sell and they helped set up in the car (in multiple options and seat variations) before I had decided if I wanted to take it. So knowlegable kind and helpful this company is amazing. I can't thank them enough as volunteers spreading there knowledge to other parents and supporting local ethical and sustainable companies I'd much rather put my money into a business like this. They are mums helping other mums. Thankyou again so much.
Kia and Jess are so genuinely lovely they care passionately about child car safety never is overbearing, no judgements, they've helped me since being pregnant 2021 and they're still very helpful and supportive now nothing is too much trouble, Kia's shop is lovely I love the wooden toys. I always recommend this shop to every pregnant woman and every parent as unfortunately car seat safety isn't well mentioned.
Being first time parents with twins, we were completely overwhelmed by choice of car seats and knew we needed some advice. Kia clearly explained all we needed to know to make an informed decision for ourselves. There was no pressure to buy anything and everything shown to us was conscious of our budget. Even better, whilst we were talking, our little ones were able to play in a little play area provided by the shop, which made life so much easier! We got to try before we buy in our own car, got it fitted after purchase and they also provide a great aftercare too with seat checks. I'm so glad we came here for our car seats.
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Cariad Babi empowers parents and children with knowledge that ultimately creates a future of compassionate, respectful and environmentally conscious adults.
Our vision is to build a community of parents that support, and feel supported by, other parents of Derbyshire.
We aim to educate parents towards change that benefits both themselves, their children and the environment; both directly through Cariad Babi, and by having access to other local services offering support.See more
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