carpetexpress.com

4.8
4.8 Based on 856 reviews

At Carpet Express, we believe the floor is the foundation for beautiful interior design. You could say, “the floor is the most important wall in any home.” That’s why Carpet Express is committed to providing the most trusted brands from our nation's top f...

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Average Rating

4.8

/
5

856 Reviews

5 Star
91%
4 Star
5%
3 Star
1%
2 Star
0%
1 Star
2%

All Reviews

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Renee Bower
Absolute garbage sheet vinyl

Absolute garbage sheet vinyl! Do not buy it. Spent $300 for the product and $300 for shipping. This vinyl flooring rips and tares if you need to move kitchen appliances. I have so many indents in my floor from everything that has been sitting, you can see any nails underneath in the floorboards and god forbid you drop something. This company does not provide specific installation manuals, I requested one repeatedly and after much delay I was sent a generic manual from Google. We had no idea what products and techniques would be best to use to keep this flooring intact. Probably would have been worthless anyway considering the poor quality. Just installed this flooring in the spring and it already needs replaced. So much time and money down the drain. Their website is also a pain, I had to call to have them fix their "bug" so the sale percentage would apply to my cart and I am unable to post my review on the product that I bought due to a reCAPTCHA verification glitch.

1
Date of experience: Oct 26, 2025
BEVERLY PAYNE
CARPET EXPRESS HAS ALWAY BEEN THERE …

CARPET EXPRESS HAS ALWAYS BEEN VERY HELPFUL IN EVERY EXPERIENCE WE HAVE HAD WITH THEM. SUZANNE HAS ALWAYS BEEN VERY HELPFUL SHE IS ALWAYS THERE TO HELP

5
Date of experience: Oct 22, 2025
Paul W. Wharton
Good follow-up with requested material…

Good follow-up with requested material and pricing. The trucking company missed the target but overall. We will use this company again!

4
Date of experience: Oct 17, 2025
I recently purchased carpet through…

I recently purchased carpet through Carpet Express, and I couldn’t be happier with the experience. From start to finish, Debra, my salesperson, was absolutely wonderful to work with. She was caring, attentive, and genuinely invested in helping me find exactly what I needed.Debra took the time to answer all my questions, offered helpful suggestions, and made sure everything went smoothly from order to delivery. It’s rare to find someone who combines such professionalism with such kindness and personal attention.I’m truly grateful for her help and would highly recommend Carpet Express—especially working with Debra—to anyone looking for quality flooring and exceptional customer service.

5
Date of experience: Oct 15, 2025
Teresa McGuire
Great experience from salesperson to installer

Process was easy!!! I have bought my flooring needs from Carpet Express for many years. It has always been a good experience!!! They never disappoint.

5
Date of experience: Oct 14, 2025
iRise Trampoline Park
Dennis was AWESOME

Dennis was great! Found me an even better deal than what I expected, and got my order shipped out super quickly.

5
Date of experience: Oct 10, 2025
S Helton
Sonja Nicholson was amazing!!

Sonja Nicholson was amazing!!! From my first contact with her until I ordered she was very quick to respond and get me the samples as well as work with me when ordering the carpet. It was so smooth and I would highly recommend Carpet Express.

5
Date of experience: Oct 08, 2025
Brian P
Great Price and response time.

Great Price and response time.

5
Date of experience: Sep 26, 2025
Carolyn Rose Miller
This is actually my 4th purchase from…

This is actually my 4th purchase from Carpet Express. I have always had a great experience, so I keep coming back. Price, customer service, and of course the product have all been great!

5
Date of experience: Sep 17, 2025
Carpet Express took care of my flooring…

Carpet Express took care of my flooring order quickly and professionally. They kept me informed on status of delivery and the delivery was a very good experience.

5
Date of experience: Sep 10, 2025

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Business Details

  • At Carpet Express, we believe the floor is the foundation for beautiful interior design. You could say, “the floor is the most important wall in any home.” That’s why Carpet Express is committed to providing the most trusted brands from our nation's top flooring manufacturers at the lowest possible price. So whether you are shopping for carpet, hardwood, laminate, vinyl flooring, or area rugs, you can be sure that CarpetExpress.com is your best source for all your floor covering needs.See more

  • email customer.service@carpetexpress.com
  • call 8009225582
  • language https://carpetexpress.com

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