carrefouronline.com

1.7
1.7 Based on 68 reviews

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Average Rating

1.7

/
5

68 Reviews

5 Star
13%
4 Star
3%
3 Star
0%
2 Star
6%
1 Star
79%

All Reviews

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Review Time

Khaded
This is the 4th time I bought cheese from Carefour Qatar Villagio, horrible, with mold and not for h

This is the 4th time I bought cheese from Carefour Qatar Villagio, horrible, with mold and not for human use. By mistake my assistant send it with my 7 year old son. It is fatal. I hope I can post here the video for the cheese. I run to school for my son to not eating it. I call them nobody care.
Carefour Qatar

1
Date of experience: Feb 16, 2026
Jason Scott
Extremely disappointing experience with the support team today!

I had an extremely disappointing experience with the support team today! I placed an express order at 6 PM and still haven't received anything! I've been the one making calls to track the order as it's late, and I need to sleep, but all I've received are empty promises. To make matters worse, I received a notification stating that my order was canceled because the rider couldn't reach me, yet I've been waiting for your call this entire time! Why would I ignore the rider's call while repeatedly contacting your team for updates? Additionally, I provided my estate name and house number, so it should be straightforward for someone to reach the gate and have security confirm my address! None of this has been done! Your team casually suggests that I should call the rider myself—whose responsibility is that? How is this supposed to make my experience easier? I pay for an order, call the store multiple times for updates, and still have to reach out to the rider for follow-up! Wouldn't it be simpler to just go to a store? Please improve your service! The only person who attempted to assist was a representative. I was promised delivery within 60-110 minutes, yet here I am, three hours later, with no delivery.

1
Date of experience: Jan 24, 2026
Paul Müller
bahut hi bekar cheezein hain, bilkul bhi sujhav nahi

yeh bahut hi bekar cheezein hain, sab kuch nakli lagta hai, inhe bilkul bhi nahi kharidna chahiye. jo cheezein sale par hain, wahi sabse zyada nakli hain. sirf samay aur paisa barbaad karne ka kaam hai, aur food court ki toh baat hi alag hai, sirf dekhne me achi hai lekin swad bilkul bhi achha nahi hai. quality bhi nahi hai.

1
Date of experience: Jan 15, 2026
Adrien Wilson
A Memorable Birthday Experience

Today is my birthday, and despite a rough start, I decided to buy a cake to celebrate with my kids. An employee at a local mall made sure I felt special by wishing me a happy birthday through the register screen and even offering me birthday points. I will continue to shop at this store wherever I am in Kenya.

5
Date of experience: Dec 04, 2025
Cosmo Johnson
A Wonderful Birthday Surprise

Today is my birthday, and despite a rough start, I was buying a cake to share with my kids. An employee at a local mall made my day special by wishing me happy birthday through the register screen and giving me birthday points. I will always shop at this store, no matter where I am in Kenya.

5
Date of experience: Dec 04, 2025
Unacceptable Behavior Encountered

I am extremely upset with my experience at the store. While browsing deodorants, an employee shouted at me, insisting I purchase everything I touched. This behavior is completely unacceptable and humiliating. I will not return to this store.

1
Date of experience: Dec 02, 2025
adrifail1331
Disappointed with the Overall Experience

I'm quite let down by the service. While they do have a decent variety of products, my experiences have often been frustrating. Items I ordered online were frequently out of stock or substituted without clear communication, and deliveries were confusing, with drivers often unaware of the address despite clear instructions. Customer service also fell short, with slow responses and unhelpful assistance. I've faced issues with poor-quality items and incorrect deliveries, and it’s disheartening when a large chain overlooks basic customer care. I won’t rely on this service for online shopping again unless improvements are made.

2
Date of experience: Nov 28, 2025
Baron Wright
Confronted While Shopping

I was simply checking out deodorants when an employee started shouting at me for doing so and demanded I pay for all the items I tried.

1
Date of experience: Oct 26, 2025
Dane
Mobile Purchase Issues

I purchased a mobile device that isn't functioning properly; it shuts down unexpectedly and won't update. When I asked to return it, I was informed that a third party had to handle the return process. The customer service was lacking, and it was difficult to get in touch with them or the third party. I do not recommend purchasing from this store.

1
Date of experience: Oct 02, 2025
Vicky W.
Extremely Poor Shopping Experience

I had a very bad shopping experience during my last visit. I won't be ordering from this store again.

1
Date of experience: Aug 08, 2025

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