Review Time
I purchased a stainless steel sink in mid-November 2025 and collected it on the 17th. It wasn't installed until the end of November. Three weeks later, I noticed marks appearing on the drainer, which over the weekend of the 20th and 21st turned out to be rust. I'm quite unhappy with this situation, as the sink will need to be removed and replaced, and this should be at the company's expense.
i brought this Carron Phoenix stainless steel sink back in the middle of November 2025, collected it in the 17th, it wasn`t installed until the end of Nov.3 weeks later i started to see marks appear on the drainer, over the weekend of the 20/21 Nov the marks became apparent it was rust, iam not very happy with this as this item will now have to be removed and replaced and should be done so at Carron Phoenix expense .....
Terrible quality stainless steel sink.Within days of having it installed there are loads of watermarks, scratches and bluey streaks. Have complained to Wickes who installed. Only advice from supplier was to use vinegar and water and CIF. Have tried both and no improvement. I even tried oil. But as soon as use water to wipe down the stains show again.
Had a new stainless steel Carron Phoenix sink installed in our utility room about 12 months ago. It has a number of rust marks on it and whilst Cif dulls them it doesn’t remove them. This is the recommendation of the company’s customer services when reported with images.Have now found that where the hand soap bottle has stood there are corrosion marks which again dull with Cif but the damage and marks remain.This expensive sink is not as good a quality as the cheap sink we had before and was much harder wearing, no rust after 30 years.I cannot recommend this product and the companies response astounds me. They agree that as installed in the utility room with little use, the product is still deemed as new!Very poor and wouldn’t buy one of their products again.
I did a lot if research on black sinks and decided, because of excellent reviews, on a 1 bowl Franke sink. I bought,paid and arranged the plumber to fit it only to notice the metal name plate, which is on the draining board,was blank, unlike my sons sink which quite clearly reads Franke. I checked my receipt, which clearly states that I had indeed purchased a Franke sink but on the paperwork inside the box says it is a Carron sink. I am very annoyed by this and will be complaint to wickes customer services as this is blatantly misleading to the purchaser.
The sink stains so easily, no cleaners will clean it properly. I can't find anyone who could repolish it to see if that restores it. Absolutely awful rubbish, do not buy these sinks. I wish I'd gone for a cheap stainless sink at least they shine when you clean them.
We moved into our new build nearly 4 years ago and part of the build was we upgraded (loose term) our kitchen to include a Carron Seraphina Hot Tap. Worst thing we ever did and complete waste of money. Filters are supposed to last/be replaced arguably at 6 months. We live in a very soft water area and we are lucky if we get 2 weeks out of a filter before water is coming out of the tap at andribble. Get no joy from manufacturer who say it’s our water issue. We now hear an air sound from the system pretty much all the time and if we have the shut off fully open we can hear the water going down the inbuilt overflow (I think it is). To make the tap economically viable (new filters are in excess of £40 each) we have 2 filters that we rotate every 2 weeks or so. Once removed filter is fully dry it tends to work a bit for that 2 weeks period then needs changed. All that has been offered is the chance to purchase a more free flowing filter that is available via manufacturer but again expensive. No offer of maybe one to try and see if it works better with our layout. To compound matters when I go to replace the filter now and have switched everything off and closed off the water inlet, water still comes out where the filter sits so I have to be super quick to avoid water all over the place. We have contacted manufacturer countless times and have had no joy whatsoever really.
We have a carron phoenix stainless sink fitted in our property, well I say stainless very loosely as it is absolutely terrible, the slightest drop of water and after sink has been filled with water it leaves a tide mark. The tide mark rings start with dull, then blue hue, then dark bits. The main issue we have is the way it’s manufactured as each corner is extremely sharp which I have cut my fingers on multiple times whilst cleaning the darn thing. Why is this sink manufactured so poorly and how can you pass sharp edges through your quality control system? this is not good enough and is very dangerous, I look forward to your response/explanation.
Claim your business profile now and gain access to all features and respond to customer reviews.
Carron Phoenix is best known for its sink manufacturing these days but we can trace our roots back to 1759 when The Carron Company was founded as an iron foundry in Falkirk.
www.showtimepoolmechanics.com
pigoprome.space
www.themes21.net
esimcard.com
temu.com
uksnagging.com
dividend.watch
channel4.com
restock3d.co.uk
shupdealelite.com
