Review Time
My son loves the clothes in this shop, I can honestly say the team in store are always so helpful as well as Megan at the customer care online team always amazing customer service!!
I have been in this shop many times and have had mixed experiences, but I continue to go as it’s where my son likes his clothes from.Around three weeks ago, staff members were more focused on talking amongst themselves than helping customers. One young staff member was walking around on his phone, play fighting with another staff member instead of paying attention to customers. The back room door was left half open and I could clearly see a young staff member vaping, which is completely inappropriate.I returned again midweek and witnessed a staff member placing snus/nicotine pouches inside his lip on the shop floor. This is totally unprofessional.The pricing is also questionable. One pair of tracksuit bottoms was labelled at £80, yet the Nike recommended retail price was £60.On Saturday, I dealt with the owner, Finlay, and found him extremely pushy. He repeatedly tried to insist I buy my son his own brand (Dash clothing), constantly giving options and not allowing me to browse or shop comfortably. It was very off-putting.I have worked in retail and run my own company for over 30 years, and if my business was being run like this, I would be disgusted.The only positive was the 2 young lads who helped me in my visits to the shop, one of the lads said he was relatively new to joining the company and he couldn't have been anymore helpful with me and the other i have met on many occasions in both shops and i would say he is the same. i hope the rest staff take a leaf out of these boys books. They have been helpful with sizing, giving me different clothing options, polite, and cheerful, especially given it is the Christmas period.
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RESTOCK3D is a Glasgow-based activewear and footwear retailer, for both Men and Juniors!
We stock big name brands like Nike and Under Armour, alongside up-and-coming brands such as GRIID, Flux, and Certified.
We are known for our rare and hard-to-find trainers and specialise in Air Max 95s and Air Max Plus TNs.
Visit our store and see why we're the UK's fastest growing activewear retailer.See more
