cdon.se

1.3
1.3 Based on 41 reviews

Vi finns där för de små ögonblicken i vardagen. En glödlampa som behöver bytas. Ett verktyg för den lösa skruven.  En ny vattenslang till trädgården. Och vi finns där för de stora ögonblicken, när drömmar slår in.  Soffan till den första gemensamma läg...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

1.3

/
5

41 Reviews

5 Star
5%
4 Star
2%
3 Star
2%
2 Star
2%
1 Star
88%

All Reviews

Filter Reviews

Review Time

David Bernardi
The customer service is non existant. I need a proper receipt for my purchase, and after sending 3 e

The customer service is non existant. I need a proper receipt for my purchase, and after sending 3 emails with no answer i started calling. I am on the phone now (started at 9am.. I can promise you nthat when the telephone hours close at 11am no one will have picked up. No one answers the phone, even though their opening hours are only 2 hours, 2 days a week. Riddiculous.

1
Date of experience: Feb 19, 2026
CW89
Frustrating return process

I was prompted to return my product and submitted my request online. I received a case number but no information on where to send the return. When I tried to chat with the automated support for the return address, I was shocked to find out that I had to pay a fee to speak with a human representative for this information. I was redirected to a payment page to enter my credit card details! Unbelievable! I will never use this service again!

1
Date of experience: Dec 18, 2025
urban_m3c4niks69
Avoid this service!

I was instructed to return my product and submitted a return request online. I received a case number, but no details on the return address. When I tried to chat with the automated support for the return address, I was shocked to learn that I had to pay a fee to talk to a human representative. I was directed to a payment page asking for my credit card information. Unbelievable! I will never use this service again!

1
Date of experience: Dec 18, 2025
Kirk Johnson
It's a scam

It's a scam! Don't fall for it. No information is provided on the delivery date, and you cannot change or exchange your purchase. They claim to be a marketplace, meaning you have to contact the seller directly after receiving the product. You're completely on your own! I feel foolish for falling for this.

1
Date of experience: Dec 15, 2025
gwizel
Customer inquiries ignored

The seller ignored my support request; I kept receiving automated replies saying, 'We will forward your question,' while my actual concerns were ignored. Absolutely zero customer service.

1
Date of experience: Dec 09, 2025
Bryony
Terrible customer service regarding returns

Terrible customer service when it comes to returning packages.

1
Date of experience: Dec 02, 2025
Irene Smith
Received used Airpods as a gift

I bought new Airpods as a gift for my partner. The packaging was new, but the product was used—old and very dirty Airpods. It's unbelievable how they operate a business like this. This is unacceptable.

1
Date of experience: Nov 29, 2025
Reggie Sanders
For those considering a purchase

To anyone thinking about buying, this company is reputable. They are friendly, and if you don't like something, they will simply accept the return.

5
Date of experience: Nov 17, 2025
Jana Brown
I bought an electric scooter

I purchased an electric scooter, and on the first day, I reported an issue. The front was touching the brake and made extra noise. I was told to take it to a shop, where the shopkeeper said it wasn't safe to use. I contacted the service, and they just wasted my time. Eventually, I returned the scooter, but now they refuse to give me a full refund. I spent two months on this. I took the scooter to the shop multiple times, and now they claim the reported issue doesn't exist. I don't understand why they are being dishonest. I have videos showing the problem, yet they still refuse my full refund. I would never recommend this service to anyone.

1
Date of experience: Sep 29, 2025
JP77
Order canceled despite items in stock

I placed an order for four items and received a confirmation. A few days later, the order was canceled, all items claiming they were out of stock. I suspected a mistake, and they eventually admitted it. You would think they would offer compensation, but instead, they rudely asked me to place a new order at a higher price. Do they really think I will order from them again? Dream on.

1
Date of experience: Sep 07, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Vi finns där för de små ögonblicken i vardagen.

    En glödlampa som behöver bytas. Ett verktyg för den lösa skruven.  En ny vattenslang till trädgården.

    Och vi finns där för de stora ögonblicken, när drömmar slår in. 

    Soffan till den första gemensamma lägenheten. Spelkonsolen som stått högst upp på önskelistan. Den första mobilen - någonsin.

    Vi är en shoppingdestination där utvalda säljare erbjuder dig miljontals produkter inom olika kategorier. Du hittar allt från gaming, leksaker och elektronik till trädgård, skönhet och produkter för dina husdjur. Prylar för livet helt enkelt. 

    Vi är inte bara en marknadsplats. Vi är en del av din vardag.See more

  • email support@cdon.com
  • language https://cdon.se

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More