certini.co.uk

4.7
4.7 Based on 20 reviews

Family owned and run Bike Shops in Plymouth, Bristol, Birmingham and Stafford. Representing the best bike brands both in store and online....

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Average Rating

4.7

/
5

20 Reviews

5 Star
77%
4 Star
14%
3 Star
0%
2 Star
0%
1 Star
9%

All Reviews

Filter Reviews

Review Time

Bubby H.
Misleading product representation and unexpected delivery costs

The delivery isn't free, and I ordered a gear shifter. The image displayed one type of product, but the name referred to a different one. This was quite misleading, and I also had to cover the return shipping costs.

1
Date of experience: Jan 16, 2026
Sarah Smith
Generally positive experience, but there are a few concerns with the bike I received.

Overall positive, but I encountered a few issues with the bike I received. The main concern has been addressed promptly. The other issues are relatively minor and shouldn't pose a major problem unless they worsen. However, the rear brake requires bleeding, and there’s an unusual noise from the rear shock that shouldn't occur with a new bike, especially when purchasing online, as returning it in person isn't an option.

4
Date of experience: Dec 01, 2025
Arliss Brown
Quick delivery and everything was perfect

Quick delivery and everything was perfect. No problems at all.

5
Date of experience: Nov 22, 2025
Lyndsay Clark
Completely unacceptable service

Completely unacceptable service; took my payment and order, then sent an email days later stating it wouldn't arrive and a refund was issued. Shortly after, I received a dispatch notification!

1
Date of experience: Nov 22, 2025
Kasey Bell
Reliable and trustworthy

Good pricing, prompt delivery, and straightforward support when contacted. Very reputable and will definitely use again 👍

5
Date of experience: Nov 21, 2025
Morty
Outstanding service provided

Outstanding service provided. I ordered the wrong part and returned it without any hassle; the replacement was dispatched quickly after I sent back the incorrect item. Excellent service.

5
Date of experience: Nov 21, 2025
Mildred Brown
Incredibly fast delivery

Incredibly fast delivery 👌 Very impressed 👏

5
Date of experience: Nov 20, 2025
Patrick Rogers
Happy customer

Very good products delivered swiftly and efficiently. Excellent after-sales information and service when needed.

5
Date of experience: Nov 20, 2025
Margie H.
Exceptional prices and service, highly recommended

Exceptional prices, next-day dispatch, and tracked delivery as promised. Saved £35 compared to a well-known competitor. Happy to support smaller businesses over large chains, especially since they offer better prices and service. Highly recommended.

5
Date of experience: Nov 20, 2025
Stefan P.
Generally good experience

Generally good experience, though there were a few issues with the bike I ordered. The main issue was resolved efficiently, while the others are minor. However, the rear brake needs attention and there’s an unusual noise from the rear shock, which shouldn’t occur when purchasing a bike, especially online where returning it is difficult.

4
Date of experience: Nov 20, 2025

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