Review Time
The installation team was fantastic. They were courteous, very conscious of the care of our floors during inclement weather and quite professional in their installation of the windows. The overall experience with Champion was positive despite a few glitches which were handled quickly.
Terrible customer service and terrible installation. I paid a significant amount of money to have vinyl siding installed. The sales person never told me there was a chance it could melt. Well it did and it took 6 months to fix. I have other issues as well like loose panels and gaps that have not been addressed. The melting will happen every year so I get to deal with them until the end of time.Update: I’m told it is not covered because it is an act of god and I need to tell my neighbor to tint his window. Acts of god are unexpected events that can’t be mediated. This is certainly not that.
Terrible customer service and terrible installation. I paid a significant amount of money to have vinyl siding installed. The sales person never told me there was a chance it could melt. Well it did and it took 6 months to fix. I have other issues as well like loose panels and gaps that have not been addressed. The melting will happen every year so I get to deal with them until the end of time.Update: I’m told it is not covered because it is an act of god and I need to tell my neighbor to tint his window. Acts of god are unexpected events that can’t be mediated. This is certainly not that.
I read other’s review and most of them were complain about communication (e.g long wait time, lack of call back, miss appointment). I, too, can’t get a rep return my calls after the initial meeting. Luckily, I called the district rep personal phone number and get response right away. So it is vital that the company employ good sale reps (or installers) who can truly response to the customers in a timely manner. I loved the products and the installation. Outstanding work. Final note: do shop around. I have another quote from other company that was $10k more.
I read other’s review and most of them were complain about communication (e.g long wait time, lack of call back, miss appointment). I, too, can’t get a rep return my calls after the initial meeting. Luckily, I called the district rep personal phone number and get response right away. So it is vital that the company employ good sale reps (or installers) who can truly response to the customers in a timely manner. I loved the products and the installation. Outstanding work. Final note: do shop around. I have another quote from other company that was $10k more.
The Champion team, from the sales representative to the installation crew, did an outstanding job on my screen room project. They were friendly, courteous, and timely with this project. I absolutely love my screen room and would highly recommend Champion.
The Champion team, from the sales representative to the installation crew, did an outstanding job on my screen room project. They were friendly, courteous, and timely with this project. I absolutely love my screen room and would highly recommend Champion.
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With over six decades of experience and expertise, Champion Windows and Home Exteriors is one of the nation’s leading home improvement companies. Champion transforms homes with premium-quality products that are designed, built, installed, and guaranteed by Champion. Every product Champion offers – from new windows and sunrooms, to siding and entry doors – is built right here in the USA, backed by our industry-leading Limited Lifetime Warranty, and comes recommended by more than 9 out of 10 recent Champion customers.
Because we custom manufacture our windows, doors and sunrooms, we can ensure our stringent quality and craftsmanship requirements. Each Champion showroom is run by a talented and dedicated manager supported by staff of the same caliber. It is our goal that each and every Champion customer nationwide receives quality products backed by unsurpassed customer service and powerful warranties.
Without a quality product backed by excellent customer service, a business will not realize great success. Therefore, we set our standards of quality, value, and customer service to the highest degree. We go the distance to ensure every experience with Champion is a pleasurable one. From the very beginning, you will find Champion ready and willing to serve our customers.
We sincerely hope that you find Champion to be a great company to do business with. We are committed to our customers and their satisfaction with turning their house into a home.See more
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