Name: charlottebristol.com
Telephone: 000000000
Rating: 2.1

JB97 Guest

Never received my order and no response from support

I paid for a jumper that never arrived. I reached out to the seller, and they finally responded, claiming the order was delivered successfully and suggested I check my neighbors' gardens. I requested a refund, but my emails have gone unanswered. These individuals are scammers. Avoid making any purchases from them.

Date of experience: Jan 05, 2026

Linus Scott Guest

2 months ago

Extremely disappointed with the service.

I am extremely disappointed with the service. Customer support is non-existent. I received a tracking number that doesn't work. I placed an order over two weeks ago and still haven't received my item. They ignore my emails (there's no phone number available), and now I have reached out again to request a refund. I'm uncertain if I will hear back this time. This company should be investigated for misleading customers, as the reviews on their site appear to be false. Tomorrow, I will contact my bank to see if I can recover my money. I feel scammed by this service, which advertises under various names online. Beware!

Date of experience: Dec 07, 2025

Mina Powell Guest

3 months ago

Misleading site and poor quality

I made a purchase from this shop under the impression that it was an English site. I conducted all the necessary checks, but it took almost 3 weeks for my order to arrive. When it finally did, it came from China, and the material quality is terrible. I've regrettably wasted my money; I advise against buying from this site.

Date of experience: Dec 04, 2025

Ivor Walker Guest

3 months ago

Misleading international shipping

I thought I was ordering from a UK site after doing my due diligence. It took nearly three weeks for my order to arrive, only to find it shipped from China with poor quality material. I've wasted my money; I strongly advise against purchasing from this site.

Date of experience: Dec 04, 2025

Mort R. Guest

3 months ago

Coat order experience

I ordered a coat through the website and received an email on November 26th indicating they were checking the quality. As of December 4th, there has been no delivery. They have ignored all my emails, leading me to believe it might be a scam. I will be contacting my bank to recover my money.

Date of experience: Dec 04, 2025

KA76 Guest

3 months ago

No contact available

I overpaid for my item and have received no response from the company. There’s no phone number available, which raises concerns about their operation.

Date of experience: Dec 02, 2025

IM94 Guest

3 months ago

Order cancellation ignored

I accidentally ordered the wrong color and immediately emailed them to cancel, but they are ignoring my requests and still sending the item. I would not recommend ordering from them.

Date of experience: Dec 01, 2025

TP81 Guest

3 months ago

Frustrating return process

This company is a disgrace. I bought two pairs of boots that don’t fit. Their website claims a 30-day return policy, but they are making it impossible for me to return them and get a refund. Avoid buying anything from them!

Date of experience: Nov 30, 2025

Lenna T. Guest

3 months ago

Regret not reading reviews

I wish I had read the reviews beforehand! I ordered through Facebook, thinking it was a UK company. I bought a jumper three weeks ago and have received no updates despite multiple emails. Hopefully, it will arrive eventually.