Review Time
The website warned, luridly, that name on flight ticket must match exactly name on ID documents, allowed me to fill in my full name (which as is well known is what you find on your UK passport), then omitted my middle name in the booking. I was directed to sort this out with the relevant airline - there was no option to correct the omission through the agency - and fortunately I was able to do that at no extra cost, apart from the cost in time to do it and in stress. What if I had not noticed the discrepancy?
Extremely user friendly website. Exceptional value for money and most importantly if you have a problem which I did with my middle name not being on the travel itinerary, an outstanding ,friendly and professional customer service who answer calls promptly and give very clear and precise feedback. Outstanding 10 out of 10. Would highly recommend this company.
You were very helpful When my flight that was to be booked had been taken You were able to put me on the same flight For a small extra cost Also your communicator was very polite And easy to understand You also found a cheap flight Return for me And for a short time journey Which otherwise would be long !
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