chepstowtradecentre.co.uk

4.7
4.7 Based on 168 reviews

Welcome to Chepstow Trade Centre Limited Here at Chepstow Trade Centre Limited we strive for quality, service and reliability to ensure all of our customers will not only receive a great experience but have total reassurance when buying a new car. Clari...

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Average Rating

4.7

/
5

168 Reviews

5 Star
89%
4 Star
4%
3 Star
1%
2 Star
2%
1 Star
3%

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Troy Scott
I recently purchased a Citroën from…

I recently purchased a Citroën from Chepstow Trade Centre Ltd, and I had a great experience. When I first rang to enquire about the car, Rob was very helpful and gave me all the information I needed. He invited me to come and take a look, and when my boyfriend and I arrived, there was absolutely no pressure. Rob handed me the keys and let us take our time, which I really appreciated as it made me feel comfortable.The car was in pristine condition, and Rob was excellent in handling the sale and going through finance options. They even gave the car a fresh MOT and service before purchase, replacing a tyre at no extra cost! Overall, the service was fantastic, and I’d highly recommend Chepstow Trade Centre Ltd for anyone looking for a smooth and stress-free car buying experience!

5
Date of experience: Jan 23, 2025
Willy Price
Great service

Just bought a car from Chepstow trade centre. Rob was very helpfull and went out of his way. To make sure everything was in order ready for us when we went to collect it. Thank you Rob &team.

5
Date of experience: Jan 18, 2025
Alma Foster
Bought my family car today

Bought my family car today! Would highly recommend Chepstow trades garage I’ve had a few cars and by far this garage was the best around! Rob who dealt with myself and my husband was absolutely amazing and talked regularly on the phone with the progress of our car! Thank you so so much rob 10/10 all around 👏🏻

5
Date of experience: Jan 10, 2025
Finn B.
Exceptional service

Exceptional service! The staff is outstanding—responsive, efficient, and incredibly helpful. Everything was handled promptly and with great care. Truly a top-notch experience!

5
Date of experience: Jan 03, 2025
Well impressed

many thanks to everyone at CTC friendly and helpful, nothing was too much trouble, cracking price as well

5
Date of experience: Jan 02, 2025
Patty Clark
Bought a 320d from Chepstow Trade…

Bought a 320d from Chepstow Trade Centre from their site in Ponthir. Delt witth Rob who was decent in the sale and not pushy at all. There was an issue after purchasing the car and realised that an optional extra that was advertised wasn't actually on the car. Between Rob and Mark they were fair and gave me a refund for this as a good will gesture. Couldn't say fairer than that. They gave me the time and even with the issue Rob didn't hurry me and was happy spending the time to resolve the issue. Fair, reasonable, slightly overpriced in all honesty but I was happy paying for what I did. Overall, a fairly good experience. Just make sure you do your homework and know exactly what your buying, just like buying from anyone.

4
Date of experience: Dec 18, 2024
Velma R.
Fantastic service! Love my car!!

Picked up my new car today and I can’t thank Mark and Rob enough for all their help. Fantastic service, friendly, no pressure sales! Would highly recommend.

5
Date of experience: Dec 06, 2024
Beresford Fisher
Avoid them, & if u can't don't take the warranty they sell.

At 1st I did give these guys a good rating, HOWEVER. since then, which has been around 3 months, the supposedly fault free car they sold me has turned into anything but & the report I've now have had done on the car shows they deliberately removed codes from ECU while not fixing the issue then said nothing to me on purchase, when this issue 1st happened they simply said not our problem its now with warranty company, & it turns out their not worth a penny of anyone's money because all they do is look for reasons why they won't accept a claim even though this IS covered according to the paperwork. & guess who's left picking every bill now. I simply won't buy a car from them again & if u do, get the car checked independently whatever they tell u & whatever u do, don't waste your money on their extended warranty, because it will be wasted sadly. They seem like nice people there, turns out they're just like most dealers out there, can't believe a word they tell u,best to avoid them if u can.

1
Date of experience: Nov 27, 2024
Sharleen Turner
Great service and good prices

Great service from all the guys there. Good customer service, clear and precise information and good communication. Had a new MOT and valet for my new car. Will definitely recommend to others. Thanks guys

5
Date of experience: Nov 19, 2024
Audra Lewis
Had been looking for a first car for my…

Had been looking for a first car for my Son for months and came here on the basis of having read positive reviews. Well they weren’t wrong! Straightforward but friendly guys here who sold us a cracking car at a reasonable price and kept to their word with service/MOT/extended warranty. Car was spotless when we collected it and the valet they did was top notch. Had to call up last week re a piece of paperwork and they were still nothing but polite and helpful which further instilled confidence in our purchase. If you’re looking for a car then I wouldn’t hesitate to come here, we’ll be back in about two years for teenager no 2! Thanks guys.

5
Date of experience: Oct 24, 2024

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Business Details

  • Welcome to Chepstow Trade Centre Limited

    Here at Chepstow Trade Centre Limited we strive for quality, service and reliability to ensure all of our customers will not only receive a great experience but have total reassurance when buying a new car.

    Clarity is at the forefront of our minds that will ensure great communication from the start along with great aftersales care that is paramount to any purchase. We believe any business is built on repeat custom that demands a seamless process with a great buying experience from the start, which will then build confident strong relationships with our existing and future customers moving forward.

    Chepstow Trade Centre Limited are based on the Boxer Trading Estate, On Ponthir Road Caerleon. And are easily accessible from all areas of Usk, Cwmbran, Newport, Pontypool, Cardiff, and the surrounding areas.

    See more

  • email tim@chepstowtradecentre.co.uk
  • call 01633741708
  • language https://chepstowtradecentre.co.uk

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