chepstowtradecentre.co.uk

4.7
4.7 Based on 168 reviews

Welcome to Chepstow Trade Centre Limited Here at Chepstow Trade Centre Limited we strive for quality, service and reliability to ensure all of our customers will not only receive a great experience but have total reassurance when buying a new car. Clari...

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Average Rating

4.7

/
5

168 Reviews

5 Star
89%
4 Star
4%
3 Star
1%
2 Star
2%
1 Star
3%

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Review Time

Annette Carter
Great service

Tony was very helpful and friendly but not at all pushy. A good range of vehicles and kept updated of new arrivals. We were not allowed to take the car until it had been MOT'd and serviced so peace of mind on collection. They were so helpful that we got two vehicles from them within the space of a month! Thank you Tim and Tony, highly recommend.

5
Date of experience: Sep 09, 2022
Malcolm Taylor
A good local second hand car dealer

From the initial phone call to visiting showroom and picking up car, it was a customer focused service. Clean and well presented showroom with staff friendly, attentive but not pressurised. The car we looked at was in good condition and represented what we saw on website. Purchase was very transparent with clarity on terms and final collection. Car was serviced/Mot and handed over to us with documentation and options on warranty. My daughter looks forward to happy years of motoring.

4
Date of experience: Sep 09, 2022
Margo Coleman
Definitely worth a visit

Definitely worth a visit. Nice range of cars and reasonably priced. Staff are great, no pushy sales people and go above and beyond to help where they can ( it was a warm day and they brought my dog a drink of water). I was unable to collect my car as arranged as I was unwell but they were so helpful and another day sorted out for collection. Yes, give them a try, I would recommend.

5
Date of experience: Aug 12, 2022
Saab 9-3 convertible

Purchased a Saab 9-3 convertible back in May. I have had a few issues with the car since then but I have to say the after service was excellent. I live around 400 miles from the centre and have had to use my local garage for diagnosis and repair. This was no problem and all has been resolved. A big thank you to Tony who was there every step of the way. Reliable and honest to the end. 😁👍 Many thanks. Highly recommended!!

5
Date of experience: Aug 12, 2022
Angelica M.
I was impressed with the service I had…

I was impressed with the service I had when I bought my first car several years ago from them, I went back and bought a second. Great service, deposit paid and it was prepared, MOT'D AND sparkling ready for pick up the next day! 5 star service.Will be back again.

5
Date of experience: Jul 29, 2022
Lily Long
Excellent

Excellent. The staff were friendly, helpful and efficient. Willing to answer all our questions with a smile. No pressure, no being rushed. Both when viewing and collecting the car, nothing was too much trouble. Would highly recommend.

5
Date of experience: Jul 28, 2022
First class service.......

What can I say about this company, other than they have restored my faith in second hand cars. I had an horrendous purchase from another dealer several years ago and was very dubious about buying second hand. But from the word go I was treated with respect, no pushy sales men. A problem after a few weeks was rectified almost immediately, with superb follow up after care. Mark, Tim and your staff many thanks 😊.....keep up the good work 👏 🙌 👍....

5
Date of experience: Jul 20, 2022
Nick Morris
How refreshing in todays society to…

How refreshing in todays society to meet an honest professional team who pride themselves on a first rate customer service. From the time we entered the premises all was very relaxed and no pressure salesman talk .Well done all the team there.

5
Date of experience: Jul 18, 2022
Gerard W.
The time we entered the premises all…

The time we entered the premises all was very relaxed and no pressure salesman talk .Happy experience

4
Date of experience: Feb 17, 2022

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Business Details

  • Welcome to Chepstow Trade Centre Limited

    Here at Chepstow Trade Centre Limited we strive for quality, service and reliability to ensure all of our customers will not only receive a great experience but have total reassurance when buying a new car.

    Clarity is at the forefront of our minds that will ensure great communication from the start along with great aftersales care that is paramount to any purchase. We believe any business is built on repeat custom that demands a seamless process with a great buying experience from the start, which will then build confident strong relationships with our existing and future customers moving forward.

    Chepstow Trade Centre Limited are based on the Boxer Trading Estate, On Ponthir Road Caerleon. And are easily accessible from all areas of Usk, Cwmbran, Newport, Pontypool, Cardiff, and the surrounding areas.

    See more

  • email tim@chepstowtradecentre.co.uk
  • call 01633741708
  • language https://chepstowtradecentre.co.uk

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