cherielou.com

4.6
4.6 Based on 21 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.6

/
5

21 Reviews

5 Star
81%
4 Star
10%
3 Star
5%
2 Star
0%
1 Star
5%

All Reviews

Filter Reviews

Review Time

Isabella Liow
I bought three items, two tops and a skirt. All three were received in perfect condition and in a cu

I bought three items, two tops and a skirt. All three were received in perfect condition and in a cute box. One of the tops did not fit me well but as it was bought during a sale, as per their company policy, no returns are offered, so I urge everyone to double check before purchasing!

Other than that, because I purchased right before the Chinese New Year break, the shipping company, which is located in China, took a break and the shipping was delayed. After reaching out to them, Cherie Lou initiated a refund for the shipping fee which I was grateful for.

I will definitely purchase again in the future!

5
Date of experience: Mar 02, 2026
Isabella Liow
Cute clothes, great support team

I bought three items, two tops and a skirt. All three were received in perfect condition and in a cute box. One of the tops did not fit me well but as it was bought during a sale, as per their company policy, no returns are offered, so I urge everyone to double check before purchasing!Other than that, because I purchased right before the Chinese New Year break, the shipping company, which is located in China, took a break and the shipping was delayed. After reaching out to them, Cherie Lou initiated a refund for the shipping fee which I was grateful for.I will definitely purchase again in the future!

5
Date of experience: Mar 02, 2026
Chloe
Customer support was so helpful with…

Customer support was so helpful with processing my return and answering any questions I had. I will definitely be placing more orders in the future!

5
Date of experience: Feb 25, 2026
Dalia D
Cute clothes & great customer service!

Ordered three times from this brand! They always ship fast and clothes are so cute and lovely! Customer service is super helpful too! I was able to return a few things that didn't fit right and they were super helpful with it! :)

5
Date of experience: Feb 16, 2026
Hellokittylover
cutest brand ever

i’ve ordered twice and the shipping is quick the quality is soooo good. people love to accuse small brands of reselling stuff from shein but i can confirm that their stuff is 100% not from shein nor is it shein quality. their tops are so coquette and cute and they actually ask the customers for what they want before releasing new items honestly this brand is so perfect and the prices are reasonable i literally never write reviews but they deserve one!!!

5
Date of experience: Feb 10, 2026
Somebody
First order on Chérielou

This is the first time I have ordered on Chérielou and I am not disappointed! The order arrived on time with neat packaging and items. I recommend shopping on this site!

5
Date of experience: Feb 10, 2026
Noémie Sublime
Favorite store ever

Favorite store ever! Clothes are incredible quality ! Also perfect for any condition, keeps warm and comfy! 🪄💓

5
Date of experience: Feb 09, 2026
Kaylana Shriley
My Favorite Brand Forever <3

The first time I laid eyes on this brand, I knew it was love at first sight. Wearing Chérie Lou makes me feel oh so happy and beautiful each and everyday. I get so many compliments, and I always look forward to every new collection they release. My orders always come in perfect condition, with the cutest freebies and packaging! Every price will always be worth it to me, and if Chérie Lou had 0 buyers, then I don’t exist. 🩷

5
Date of experience: Feb 09, 2026
Amirée Fernandes
I love their clothes so much

I love their clothes so much, they are so cute and I love all the details!!! I always order from Chérie Lou once in a while. Definitely recommended.

5
Date of experience: Feb 09, 2026
Dollie 🎀
My new favorite online store 💝

I recently ordered from Chérie Lou for the first time ever. My experience has been amazing !!The clothes are gorgeous and really high quality 💝 The customer service has been incredibly kind and supportive as well !I ordered the piano skirt, the piano bag the ladybug shirt, the baby blue babydoll and the polka dot babydoll 🤍All the items were packaged well and they even came with cute stickers ^^I really loved the thick material of the skirt but wanted to return it because I didn’t like how it looked on my body. The customer service helped me with my return and it was a very easy process ! (Thank you so much Brigitte 😭😭🫶🏼🫶🏼)I also asked about one of the items because the print was slightly faded in one place. They immediately sent me a replacement and let me keep the item with the tiny defect as well 💝I absolutely recommend !! Niche store with unique designs and high quality products 🎀 Thank you so so much for this amazing experience. I will definitely order again !

5
Date of experience: Feb 07, 2026

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More