Review Time
Ordered and paid for a 6.5 Creedmoor in October 2024 through their military/LEA program and have not received weapon as of yet 12 August 2025. Received lip service from insider sales and a customer service representative regarding missing parts on manufacturing process that caused delays. having to reach out to consumer fraud officials in multiple states regarding the incident for settlement. This company is a joke based on fraudulent practices. DO NOT SUPPORT THIS ENTITY
Bought a 6.5 prc Ridgeline last year and have had problems since day one, very stiff on bolt action when loading a round every time and even slammed fired inside my home, luckily have video of it so sent to Christensen Arms and now they don’t even reply. Tried calling them at least 10 times and won’t even pick up the line, sad!!!!!!!!
338 ELR Barrel is defective on this Christiansen firearm. Christiansen did not honor its warranty. After break in of the barrel, the rifle had an 18 inch group at 200 yards. When I sent the rifle in for their quality control, I received a computer documents shot group, not even the real target. Christiansen stated it shot sub MOA. I am here to tell all future Christiansen purchasers, that is not the case. Christiansen did not honor replacing the barrel or refunding the unit.
I own three Christensen Arms rifles. I can not say enough good things about them! They are my best shooting guns I own and I own several custom made rifles. I will never get another “custom” rifle, the price of a Christensen is less than half of them and the Christensen has a warranty. Customer service could not be better either. Needed a part that was covered under their warranty and they sent it right out to me! Any other company would make you mail the gun back to them so they could do it. Shout out to Quinten in customer service!!!! Keep up the good work Christensen!!!
Horrible customer service. Took them 6 months to get my 2,500.00 mpr 300 win back to me after repair. Not much info on results & they didn't even replace the screw that had fell out after break in. Probably a very inexpensive screw.... Not at all impressed, will never purchase another christensens arms rifle or reccomend. Junk....
If you are being enticed to by Christensen Arms because of the great rebate don't waste your time. You can use the rebate on anything, its a scam, they are out of stock on most components to complete your rifle. They won't honor the rebate after the expiration date. Super disapointing.
One and Done Customer:Trying to make this easy to follow. I purchased a new Ridgeline .308 from a dealer in Ca. on August 3, 2023. After the required background checks, I took possession of the gun on August 15th which is clearly visible in the paperwork I sent them.1. The Dealer had NO advance notice that Christensen Arms would be offering a promotion starting on the 14th of Aug. or they would have advised me and I would have waited. At the same time I purchased an HK pistol which did have an expired promotion which HK honored and extended for their customers2. I immediately sent in my registration for the Christensen Ridgeline and saw the promotion on their website for money back if over $2000 was spent, so I sent in the paperwork3. WEEKS later (9/19/23)and only AFTER I phoned to inquire, did I get a response of NO you are not eligible. You purchased the gun before the 14th. Yes I purchased the 3rd and took legal possession after the awaited time on the 15th.In my opinion and yes it is MY opinion, if Christensen Arms wants to keep customers they should be willing to look at ALL aspects concerning the purchase of one of their weapons. I’m not quibbling over weeks or months but 1 day.Also, what is most annoying is that I had to pursue the company for a response. Had I not phoned them I would still be waiting….My final takeaway, while the rifle I bought is decent enough, there are many better for less money and amazing customer serviceMy advice, take into consideration the size of the company and their willingness to keep customers. I had no problem receiving the $200 for the HK handgun I purchased which considerably less money than the $2200 I paid for the rifle. So this was my one and only exchange with Christensen Arms. Let’s hope the weapon performs well and I do not have to reach out for service.
My experience with Christsensen arms and my rifle have been nothing but great. The rifle has impressed me beyond my expectations and the people at the company have been nothing but helpful and kind. Ive already hunted all over the world this year with my rifle and I always trust my ridgeline fft.
I Purchased, the traverse in caliber, 30 Ott six the rail system on which you mount the optics has vibrated loose three times at first I thought it was the optics so I changed out to a completely different scope only to have the rail system fail a second time I had the rail system fixed at a licensed gun dealership Even used red Loctite to secure the rail system in place went to the range in for a third time the rail system once again vibrated loose. I contacted Christiansen arms for torque specifications for that particular rail. I have tried to get the information sent to a license gun dealership to have the rifle returned back to Christiansen arms, and they refuse to forward that information to the dealership , Christiansen arms has basically told me that this is my problem and it’s my responsibility to fix what should be perfect coming out of the manufacturers warehouse Christiansen arms cannot advertise, selling a long range, precision shooting rifle with the base on which the optics are mounted fails
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Inspired by decades of experience with carbon fiber and other advanced aerospace materials, Christensen Arms manufactures highly accurate and lightweight firearms that stand in a class of their own.
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