chronocanada.com

3.7
3.7 Based on 31 reviews

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Average Rating

3.7

/
5

31 Reviews

5 Star
66%
4 Star
0%
3 Star
0%
2 Star
6%
1 Star
28%

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Chen Wei
Ordered a batch of watches for my

Ordered a batch of watches for my company event and they turned out amazing. The logo printing was crisp, and everyone was impressed with the presentation.

5
Date of experience: Oct 01, 2025
chung cheong
not the agreed final product

Ordered a watch mid 2025 ... at the start it was great communication and definitely felt like John enjoyed building a custom watch with me.we communicated a few times to get a custom made face (about $200 extra) and after multiple communications we confirmed the logo + color etc...This was a trial to order in bulk and ensure the finished product.During that building period i reached out a couple times to ask if i could see the face PRIOR to building the watch to ensure it looked right ... and was told no problem. He said he would send me a pic of the face once done before putting the watch together- that was NOT done.One day ... 4-5 weeks after original payment/order - a plastic bubble wrapped package arrived. There was no case etc... only the watch wrapped into a ball w bubble wrap.The watch it self does have a good weight and feel..BUT the face had the wrong color etc..I reached out 4-5 X over the next 3 weeks = ZERO responseCONCLUSION - project felt good BUT not what was ordered and communication is great before you pay ... but definitely did not reply once to my multiple request by email and text .definitely disappointed.. and for sure .. did not order the rest of the planned watches

2
Date of experience: Oct 01, 2025
Paul Alviggi
What a horrible purchase

What a horrible purchase. I placed an order on June 28 and after several promised deliveries I received the incorrect watch today, Aug 11th. The order was specific and included a color image yet the watch I received was not even close to being accurate. I ordered a deep blue dial with matching blue band and received sky blue chronograph with steel oyster bracelet. Save your money, time and effort and do not buy from this site. Absolutely horrible experience.

1
Date of experience: Aug 11, 2025
Excellent custom watch

Arrived today. Nice fit and finish for the price of getting a one off watch, I’m extremely pleased. I also had great interaction with the owner, he promptly replied to all my e-mails to him. This will most likely not be by last purchase

5
Date of experience: Jul 29, 2025
MllLilou75
A Gift That Hit the Mark

Bought one as a gift for my brother's birthday and he was blown away. He thought I spent way more than I actually did. Super impressed with the packaging and the watch itself - it looked and felt like a $1k+ piece.

5
Date of experience: Jul 28, 2025
Howard Brooks
Exactly What I was Looking For

I wanted something classy but different- and that's exactly what I got. The build feels sturdy, the finish is premium, and it came faster than expected. perfect for work or a night out.

5
Date of experience: Jul 28, 2025
Iona Smith
I normally buy from moddy's

I normally buy from moddy'smoddy's is the best watch It's the same watch, but made by real professionals. Here I received my purchase and the watch looks good, but the quality is far from the first thing. When you come to screw the cylinder head, it's hard to set the watch correctly because it makes the second hand move again, and that's unfortunate on your part, and your glass is not of good quality. It's not a glass like real luxury watches, it's not anti-scratch, mine arrived with scratches. Don't waste your money with this scam, go to Moddy's. These are real watches made by professionals and top quality workmanship and real luxury materials to make your watch.

1
Date of experience: Jul 27, 2025
Jennifer P.
Incredible First Impression

First time ordering and I'm already a fan. Everything from the packaging to the dial finish screamed quality. I went with a unique color combo and it turned out better than I imagined. Big respect to the team.

5
Date of experience: Jul 24, 2025
Michele Carter
Exceeded Expectations

Didn't know what to expect when I placed my order, but wow - Chrono Canada blew me away. The watch feels premium, the customization was spot on, and the communication was top-notch. I've already had coworkers ask where I got it. Will definitely be back for another.

5
Date of experience: Jul 19, 2025
Overall

The communication and how precise chronocanada is to the smallest detail, anybody can go and buy a rolex or patek philippe if you have good credit...but imagine owning something 1 of 1! Also, with top quality! From the material down to the customer service, I have and bought 4 watches from chronocanada and I've gotten more compliments on them than I do my rolex or breitling. Don't believe me order yourself and see for yourself! You will NOT be disappointed!

5
Date of experience: Jul 14, 2025

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