Review Time
The company charged me for Win Zip software that I didn't need. They took twice the previous subscription amount from the last years cost.
I told them I didn't want the software, that they took the money without my approval.
I wrote to them 3 times requesting a refund, but have not received a reply
The yearly auto-renewal unexpectedly charged my credit card without any prior notice. When I promptly asked for a refund since I don't utilize or require the service, the support team was unhelpful. This company prioritizes profit over customer satisfaction.
I encountered some issues with my credit card transaction, but thanks to the assistance from the support team, we resolved everything efficiently. They did an outstanding job. The antivirus program is excellent, lightweight on the system, and offers numerous options.
I'm extremely frustrated and wish I could give a zero-star rating. For days, I've been trying to resolve a double charge for a service. I received one activation key but ended up with two emails, suggesting I might have two accounts. After canceling one account (which only stops future charges without any refund), I discovered I actually have just one account. Is this service a scam? I'm very disappointed and will no longer use this service. I will also rethink other applications I'm using.
⭐️⭐️⭐️⭐️⭐️ I had an excellent experience with the support team. They responded quickly, were very friendly, and made the entire process easy from beginning to end. My issue was resolved faster than anticipated, and they kept me informed throughout. I really appreciated how approachable they were — it felt personal, not robotic. That kind of service makes a significant difference. Huge thanks for transforming a potentially stressful situation into a smooth and positive one. I highly recommend their support team!
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Cleverbridge is the all-in-one ecommerce platform for global subscription businesses.
As a merchant of record (MoR), we consolidate the essential components of an ecommerce solution — including payments, subscription management, tax/VAT handling, fraud prevention, and regulatory compliance — to help businesses offload operational work and automate digital transactions throughout the customer lifecycle.
Since 2005, leading B2B and B2C technology companies across industries have trusted Cleverbridge to seamlessly acquire, expand, and retain customers in more than 240 countries and territories globally.
See a charge you don't recognize? Want a receipt or further assistance? Please get in touch with our team via https://support.cleverbridge.com/hc/en-us
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