Review Time
I received a comforting and friendly reply to my inquiry. I felt listened to and assured that I was well taken care of. Before reaching out, I was feeling anxious and uncertain, but after our conversation, I felt relieved knowing everything was being managed. Thank you!
We have used the club's WiFi for many years while staying at a local park. Until this year, we were very satisfied with the service; any issues were promptly addressed. Unfortunately, since the takeover by a larger company in January, the quality has drastically declined. We have had no Internet access since early September. Calls go unanswered, and messages are left without response. For £180 a year, we expected better. The service now seems unfit for use, and I doubt we will renew next year. Even considering the holiday period, I was told support is available daily, yet I have received no contact after four days apart from an automated message acknowledging a ticket creation. It's incredibly disappointing.
Save your money! We are at a holiday park and the WiFi is utterly unreliable. I’ve tried calling support multiple times over the last two days with no response. Spending £20 was a total waste; the WiFi drops out frequently and is extremely slow when it does work. It clearly needs a signal boost and more bandwidth.
I've had this service at a location in Cornwall for over a year, and they consistently fail to resolve issues. The WiFi disconnects regularly without explanation. I don't use it for heavy downloads, so it shouldn't be overloaded. Their AI is ineffective and misidentifies my location. I received a human response almost two weeks after my last email. Companies like this should have a negative rating option.
I encountered a shocking service while at a local farm. It took hours to sign up and pay £10, but it was a waste of time as I could never connect again. I called and was met with an automated service that referred to unfamiliar WiFi networks. They claimed my complaint would be escalated, but I never heard back. I mentioned it at reception, but they were disinterested, saying it was not their responsibility, even though they employ this service.
I reluctantly gave one star just to leave a review. At a campsite near a local town, I paid £10 for WiFi that is mostly unavailable and very poor when it does connect. It feels like a waste of money. I have experience with network installations, and something is clearly wrong here.
I received a refund for a subpar service but foolishly gave them another chance. I still can't add my wife's phone and face restrictions on sites I can access. I can't reach a real person for help; only an AI bot responds. No one follows up.
Claim your business profile now and gain access to all features and respond to customer reviews.
ClubWifi provides innovative networks to Holiday Parks and Marinas across the country supported by exemplary Customer Service.
alphafxsignals.com
maidstonetechnology.co.uk
gemeostrading.com
simba.sg
oculusproxies.com
mrappliance.com
pakufi.agency
jobrapido.com
crosslist.com
oppo.com
