Review Time
I had a sell order and a buy order for silver. This is is a lock order. One day, they have been closed when the silver price going down. The agent in CMC said that according to the system, I had 2 buy order for silver. I did not make a copy for my orders. This is a system scam.
I was using CMC markets for a number of years. Yesterday I sold a trade to take profit, however on reaching the take profit and actually going a little lower than what I had anticipated, CMC failed to close my trade at take profit. I work nights and cannot keep an eye on my trades all night. On calling them, they are adamant it didn’t reach take profit although I sent them a screenshot, proof is on their platform. I just can’t be asked with their half witted lame excuses. It’s only a matter of a couple of hundred quid. Will find another company. They were ok to trade with but be careful they don’t do the same with you. No wonder their tag line is “you can lose money trading.” Certainly true CMC if you fail to take profit for the customer.
Overall I think CMC Markets provide their clients a great service. I do have an issue re the pricing for trading in certain shares. I don't like when a price and hence spread are quoted and then it widens if you were to place the trade and then reverts back to the norm if you don;t.
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