Review Time
Here's my review after years of being on this place. Some of the code I bought did not work. I only received a refund for a few of those items. The rest? They say I was not eligible. Whatever that means. It's good to be the supreme judge isn't it? You don't have any possible objections.Furthermore they delete honest reviews about other plugins/themes. I would have not believed that if it did not happen to me. I suspect that probably authors can bribe them into doing that. What happened is that I was very dissatisfied with support from one of the plugins authors. Sneakily these plugin authors introduced some measures that limit the plugins functionality. I've wrote about this matter on the product page and have given them a negative rating for that. To my surprise no one wrote about it before in the last weeks since this was happening. Or that's what I thought. Shortly after leaving the bad review for this user it was removed and I have received a threatening email that I should not post defamatory content or my account will get suspended. There was not ONE defamatory word posted in my review. I was NOT being offensive in even one sentence.It immediately became clear to me that this must have been the reason for a full 5.00 star rating on all the authors plugins. I've not seen this before. You don't get to see a full 5.00 rating often, let alone on all the three plugins. Could it be that the plugins are really that good and no single user complained about anything at all? Not really possible in this day and age is it? Even if you have the best code/support (which of course is not the case here). It became clear to me then they are intentionally removing all the negative reviews from others as well! Either they are being paid for that by the authors or the authors themselves are connected to the company in some way.At the end of their (ENVATO THEMSELVES) threatening email they also said that my account will be removed shall my "behaviour" continue. Effectively they did tell me that if I share a review once again they will remove me from their place. What a sellout.
This company is allowing people to sell their products and keep collecting money to find out that they don't even email you for support. Even though Codecanyon knows about it, they are still letting the users selling their products. Codecanyon is not taking responsability for any claims. This is a fraud and it should be investigated and shut down their website.
I bought the product 2 days ago it say you'll be eligible for a refund if you contact them within15 days of purchase and if you haven't downloaded the product yet.. it's only been 2days and I didn't download the product yet and still was denied.. The way the policy is set up its set up to where no matter what the issue is your not getting a refund... Never will i purchase from this website again and I will let everybody else know what i experienced... You always suppose to try and make your customers happy to stay in business this company don't care about they customers at all... Never ever will i purchase from them again!!! Could at least gave me half of my money back!!! Didn't have know care in the world about making sure I was happy..
Buyer BewareProducts are not as described or fit for purpose.I raised a complaint they agreed there were issues with the pluggin and refunded half the money but only to be used on their site.They refused a refundWhen I contacted PayPal they locked my account and took away acces to three of my other purchases so completely scammed here!!
I usually don't write negative review about company but this needs to be said as I want others to be careful. I bought a apps from CodeCanyon, and after I paid thorough their online shopping cart, immediately they locked my account out. I did not know why but tried to contact them, sent 5 messages after spent two hours how to figure out and read all of their blogs, and long script. No reply, no customer service, never heard back from them. I tried to find their contact phone, nothing.Very awful and terrible company so don't purchase anything from this company, just my humble opinion.
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