colesfuneraldirectors.co.uk

5
5 Based on 41 reviews

Independent, award-winning, family run funeral homes in Heath and Rumney, serving Cardiff's diverse community. Formerly Rumney Funeral Home....

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Average Rating

5

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5

41 Reviews

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Gulliver Patterson
Wonderful Services Expertly Provided

We can only thank Coles for the wonderful services which they provided to us. They have been highly efficient, sympathetic and caring throughout. Their attention to detail and professionalism has also been excellent.They made us feel that nothing was ever too much trouble to arrange (or re-arrange). We are also grateful for the order of service, condolences book and final presentation package which they so kindly and thoughtfully provided. They were all of the highest quality and beautifully put together and presented. Our thanks are also due to Claire Mountain whose celebrancy services were superb and her presentation of the Eulogy was highly professional, seamless and expertly managed. We won’t hesitate to use Cole’s’ services again and to recommend them to others.

5
Date of experience: Jul 01, 2022
Sincere thanks for the manner, and empathy

I would like to pass on our sincere thanks for the manner, and empathy in the way you conducted Jeff’s funeral.It all contributed to what was a special celebration of Jeff’s life.I have also thanked Jason for his contribution which likewise was exceptional

5
Date of experience: Jun 27, 2022
Sanaphys35
Supportive, compassionate and caring

Coles recently handled the arrangements for my mum's funeral. This was a devastating time but the support I received from the whole team made this process so much easier. They showed complete respect and care for Mum and made the experience a true celebration of her life. I am so grateful for their attention to detail and their compassion throughout. Thank you.

5
Date of experience: Feb 02, 2022
Hugh Carter
Coles were absolutely faultless .

Coles were absolutely faultless from start to finish,A big thank you to every member of the team who looked after my Dad Brian Donnelly to give him a lovely send off all the family were so pleased. A massive thank you to Gareth and Angela Claire Becky . From Kevin Donnelly & family.

5
Date of experience: Jan 08, 2022
Lauretta
Please can I express the deep gratitude…

Please can I express the deep gratitude of myself and the family for all the special help you gave us in arranging and conducting Norma’s funeral. The service you provided was outstanding , and Steven’s gentle and discreet help last Friday helped to make a difficult time much more manageable. And in finding Rev Dyfrig to conduct the service you enabled us to experience quite the most beautiful funeral any of us have ever attended. Rev Dyfrig was wonderfully kind and gentle and summed up Norma’s life and character perfectly, and make the occasion a very special celebration of Norma’s life.

5
Date of experience: Dec 01, 2021
Hannibal Clark
Professional throughout

I would like to extend our thanks to you and your team for your professionalism and calm/empathetic approach on Saturday at Dad's funeral service. We are very pleased that we chose Coles to organise everything on our behalf.Kate & family

5
Date of experience: Oct 19, 2021
Niall
Professional from the start until the end

Stephen and his team looked after our family during our sad loss . The funeral that Steve arranged was carried out to military precision making my mother happy on such a sad occasion. Steve’s team were exemplary and I cannot recommend their services highly enough.

5
Date of experience: Sep 29, 2021
Stewart
Coles recently took excellent care of…

Coles recently took excellent care of our dear mother and they were so kind and followed our wishes to the last letter... can't thank them enough,the company and people just outstanding in their efforts to make it as painless as possible....thank you coles... from my family and I.

5
Date of experience: Mar 01, 2021
Hope Walker
We couldn't have asked for more

We couldn't have asked for more from Coles. From the first call and throughout the funeral planning they made everything as easy as possible. Steven was professional, friendly and a great help to guide us through the day. Coles made a very difficult time a lot easier.

5
Date of experience: Feb 26, 2021
Winter Coleman
Fitting tribute for Dad

We sent this message to the company following our father's funeral. Can we take this opportunity to thank you for the excellent service provided throughout and the kind consideration shown by all your staff in any communication.We especially would like to thank Steve and those present on the day for their professionalism and for ensuring that we were able to give Dad a lovely send-off, under very difficult circumstances it has to be said.Could you please pass on our thanks to Richard Reardon for his kind words and beautiful service. Could you also pass on our thanks to the florists who arranged the floral tribute which was so lovely and much admired by those present.

5
Date of experience: Jan 19, 2021

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