Review Time
My partner and I bought our first home through Collier Estates and had a really positive experience from start to finish. The team were knowledgeable, approachable and always kept us in the loop throughout the process - which made everything feel much less stressful.
They were quick to respond to any queries I had and made sure I understood each step, which I really appreciated as a first time buyer. The whole process felt smooth and well-managed, I never felt like I was being left chasing updates which was important as somebody who works full time.
I’d definitely recommend Collier Estates to anyone looking to buy a property, they made what can often be a stressful experience feel straightforward and well supported.
Booked a viewing and when we turned up we were disappointed to see the property boarded up which is not how it was on the photos, I understand things can happen but the estate agent had every opportunity to inform us as we wouldn't have waisted our time or theirs, I felt sorry for the lady who showed us round you could see she felt embarrassed about the situation and I image the manager told her not to inform us, trust, honestly and respect go along way more so when we could have been giving them our business. we did receive a call from the manager who seemed to try and justify themselves and came across as defensive but never did offer any kind of apology which would have helped the situation in the aftermath, they did say they would remove the property as the photos did not match the reality, but I still don't understand why they didn't inform us of the properties current state, considering they had keys to the locked bolted door which was clearly placed by police, they definitely knew the full situation, Honest communication for us is key and without it were never going to invest our time and money into something or more so an agent that can't get the basics right. Sadly based on our experience we can't recommend.
My partner and I bought our first home through Collier Estates and had a really positive experience from start to finish. The team were knowledgeable, approachable and always kept us in the loop throughout the process - which made everything feel much less stressful.They were quick to respond to any queries I had and made sure I understood each step, which I really appreciated as a first time buyer. The whole process felt smooth and well-managed, I never felt like I was being left chasing updates which was important as somebody who works full time. I’d definitely recommend Collier Estates to anyone looking to buy a property, they made what can often be a stressful experience feel straightforward and well supported.
I had a fantastic experience with Jordan at Collier Estate Agents. From start to finish, he was professional, approachable, and incredibly helpful. He made the whole process smooth and stress-free, always keeping me updated and answering any questions quickly and clearly. I’d highly recommend Jordan and the team at Collier to anyone looking to buy or sell a property! - on behalf of my dad James
We found Ellie too be very friendly, patient and professional Ellie's communication was transparent and speedy, she definitely represented the Colliers brand tremendously Well done Ellie and thank you for your help and guidance
Collier Estate Agents was our first choice when we decided to sell our family home, and we needed a fast turnaround. Jordan was incredibly proactive from the get-go, always punctual and prepared. After we agreed on a listing price, he quickly arranged for Michael to take some top-quality photos. Michael was a great guy and did a cracking job with both the write-up and the pictures! I even got to try out his drone. Long story short, I wanted the house sold, and they delivered, closing the deal within a couple of months. Couldn't be happier! Huge thanks to the whole team at Collier.
We began our journey with the sale of our former home and soon found a property listed with Collier Estates. This gave us the unique experience of both buying and selling with the same agent.From the initial valuation to the professional photography, everything ran like clockwork. Rob provided a valuation based on real-time market prices, which aligned perfectly with our expectations. The marketing was top-notch, with Michael crafting a brilliant write-up and the team capturing high-quality photos.A special mention goes to Jordan, whose communication and proactive approach were second to none. Despite dealing with a long chain—something out of Collier Estates' control—Jordan remained enthusiastic and kept us updated every step of the way, as if it were day one.Without a doubt, Collier Estates is a top-tier agency, and I would highly recommend them to anyone looking to buy or sell a home.
The communication and proactive approach by Jordan was excellent and we were the buyer not the seller. Jordan made the process very smooth and went out of his way to provide an over and above service to us. We would recommend anyone to Colliers Estates
Claim your business profile now and gain access to all features and respond to customer reviews.
Collier Estates Prestige is a fast-growing Hartlepool based estate agents, owned by father and son duo, Bob Collier & Rob Collier, with in excess of 10 years experience in property.
The dedicated team of property specialists represent a diverse portfolio of properties across a wide price range, build type and location; inclusive of bespoke self built luxury mansions in Wynyard, country farms, new build detached, family semi’s, bungalows and community rich terraced homes. Ideal for all buyers and sellers.
SALES | LETTINGS | COMMERCIAL
01429 812 402See more
