Review Time
I recently had two laptops that have been heavily used in dusty conditions professionally cleaned by CompFixAid. They were quick, communicative, and really helpful - even going the extra mile to ensure a problem with my laptop's fan was resolved. We communicated with both Marc and Simon, and both were great and professional. I highly recommend them to anyone looking for laptop repairs!
Extremely polite and friendly guys. Always very detailed and thoughtful in communication. They always answered my emails, phone calls and Whatsapp messages very fast and in a positive detailed manner, so I never felt abandoned. Feels like they are trustworthy, which is the most important thing. Prompt and timely laptop pick-up and delivery by a courier for a small reasonable fee. I didn't check my laptop yet but they said they have checked it and everything works now. I hope so much I won't be disappointed.
My old MacBook has stopped charging. I chose these guys because of the reviews but I was afraid of one thing: that the repair may turn out really expensive, I mean more expensive than the laptop itself (it is pretty old)That's why I contacted them in advance and they confirmed to me that diagnostics are free and that I won't be charged without my agreement. It was more than enough for me so I start with them.They come for my laptop very fast (less than two hours), then I received an email that diagnostics is prolonged, and in 2-3 days I got a message that the job was done and an invoice.The price was good for me but I was very confused they did everything and billed me without my agreement so I tried to find out if I can reject the repair (to know can I trust them in the future) and it seems like yes. Besides that, they offed me a 5% discount which was kind. So I agreed with the repair and received (again quickly) my laptop.And it was the end of the first part of two.The next day I noticed that something is knocking in the back cover when I shaking my laptop. A few days later I wrote them again and asked if they ready to fix it for free. And they were, they came and fix it.Total: I had to spend much more time than I would like to but my laptop is working again and everything I could blame them was fixed for free.
Had 2 MacBooks with battery replacement issues and I’m so glad to have contacted ComFixAid. Simon and Marc were excellent and the service, communication and turnaround was brilliant.Highly recommend for their work and the charges are extremely competitive and on the lower end of the market.
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Computer, Laptop, Mac Services in Hammersmith - IT Maintenance - Repair - Support
