Review Time
Utterly disappointing experience. During my initial booking, the representative assured me they were contacting the local nurse to check her availability for an urgent infusion that evening. I was informed she could come between six and seven P.M. After completing a questionnaire, I received an email stating the earliest appointment was on Friday. When I called back, the care coordinator revealed the nurse had no availability that day, contradicting the earlier assurance. They were quick to take my payment, but now I'm left waiting for my refund confirmation. After another call, I finally received it. Additionally, I was quoted $999.00 by a representative, but the receipt showed a charge of $1,299, a significant discrepancy. The coordinator I spoke with regarding my refund had poor communication skills, which added to my frustration. I strongly advise against using this service. Their level of incompetence is truly astonishing.
I was out of the country and needed my prescription to be delayed. I had to have someone pick it up for me. I like to keep my medical side private from some people and I couldn’t do that. Customer service was apologetic and that is appreciated. Delay your order Auto would help preserve my prescription prescriptions potency. I was surprised and very happy that I had to reconstitute unlike other times. Please send all my prescriptions this way.
ConciergeMD was great to work with! I did a comprehensive lab panel review with NP Alyson. She was very informative and helped make recommendations to get me on the right track. Excited to start this journey and can’t wait to check my labs again to see my improvement. Five stars!
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At ConciergeMD, we help you optimize your health, extend your longevity, and elevate your everyday life.
We bring together primary care, urgent care, and longevity medicine in one seamless concierge practice.
With memberships and à la carte services, we provide in-home and virtual care, advanced lab testing, executive physicals, peptide therapy, medical weight loss, hormone therapy, IV therapy, and more—all with national reach.
ConciergeMD leads the way in longevity-focused concierge medicine, delivering the proactive and personalized care you deserve, wherever you are.See more
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