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Why are businesses still hiring this third class software? can sap concur just hire good PMs to make it simple interface? why does it take an einstein level iq for me to know whether my flight has check in baggage or not?SAP concur people if u r reading this, why are you so incompetent?
If it could be zero stars it would be. This company is the ABSOLUTE WORST. I have never had a worse customer service experience in my life than working with this. Specifically Cole Graham, Tyler Nuquay, and Andrew Hops team, our company tried over and over to get clear communication and maximize our usage of Concur. Not only did they never do their due diligence when we had questions or needed certain components to move forward, and constantly were just trying to upsell us. DO NOT DO IT! They are NOT the leading expense platform anymore purely on their terrible technology and service along.
Absolutely the worst program, trying to log in with 2FA is a joke, I am so happy that we are switching to another program, I will take so much pleasure in deleting this app that I will probably download it again just to have the pleasure of deleting it again. Its too bad that 1 star is the lowest I can give because Sap Concur is not even worthy of that by a long ways.
Our company switched from Expensify to Concur several months ago and it has been a nightmare. Our operations staff got so tired about hearing me vent about how clunky and inefficient the travel booking platform is that I've been exempted from having to use it. But the expense reporting also sucks. In the most recent snafu, I took photographs of two meal receipts from a recent work trip. They were not imported into my monthly expense report. When I used the "ExpenseIt" feature in the app, it imported the data from the receipts...and then disappeared the receipts. Now I can't submit the report without those receipts.
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SAP Concur is the world’s leading provider of integrated travel, expense, and invoice management solutions, driven by a relentless pursuit to simplify and automate these everyday processes. With SAP Concur, a top-rated app guides employees through every trip, charges are effortlessly populated into expense reports, and invoice approvals are automated. By integrating near real-time data and using AI to audit 100% of transactions, businesses can see exactly what they’re spending without worrying about blind spots in the budget. SAP Concur solutions eliminate yesterday’s tedious tasks, make today’s work easier, and help businesses run at their best every day.See more
