Review Time
One star is too much we have to not just complain. We have to start reporting them to the Better Business Bureau so companies become culpable for turning their expense management over to Such a poorly managed tool. I will find all the necessary information and links and post them here. This is already a small portion of people that are frustrated enough that they are willing to take action.
Very agressive acquisition with mail and calls. I didn’t ask for any information, they were just using LinkedIn data. I had to be very angry to let them stop annoying me. With this in mind I will never think of doing business with them. (Netherlands branche)
Very nit-picky system that wants every little detail of your trip. Nothing in place for an extended summer research trip. My most recent trip has now taken 12 hours to complete on concur -- our Accounts Payable people are having trouble reading what we submit. When I want to view an uploaded receipt, instead of showing it to me on my browser, the system downloads it.I also wonder if this company is selling our data. What used to be a 1 to 1.5 hour exercise has turned into a multi-day dance of explaining things such as "I needed to take a taxi from Detroit airport to the University of Michigan in Ann Arbor because it is too long to walk."There is no good reason to use the SAP Concur system.
Concur is a horrible software. Please don't use it for your company. They do not resolve any issues. Then somehow their system would change out an invoice that was already processed. This happened to many times. We had a vendor set for "ACH", when I checked the payment status it was set to "client pay". So now the vendor has to wait another week to get paid. Once a invoice is processed, it takes a week for the vendor to receive their payment. Horrible, I wish they had 0 stars.
Claim your business profile now and gain access to all features and respond to customer reviews.
SAP Concur is the world’s leading provider of integrated travel, expense, and invoice management solutions, driven by a relentless pursuit to simplify and automate these everyday processes. With SAP Concur, a top-rated app guides employees through every trip, charges are effortlessly populated into expense reports, and invoice approvals are automated. By integrating near real-time data and using AI to audit 100% of transactions, businesses can see exactly what they’re spending without worrying about blind spots in the budget. SAP Concur solutions eliminate yesterday’s tedious tasks, make today’s work easier, and help businesses run at their best every day.See more
