Review Time
I ordered the contacts easily. However, I did not create an account first and was told that the order could not be moved to the created account after the fact. I did receive the lenses.
After my visit to the eye doctor, I spent the entire day online looking for the best quotes since their prices seemed off. I decided to go with a certain service because it provided the simplest way to utilize my insurance benefits while securing the best price at the time of purchase, without having to wait for any rebates.
The postal service lost my last order for contacts. When the company learned about it, they promptly sent me a replacement order at no cost, which arrived in just two days! I continue to be impressed with the service and pricing...keep it going! THANK YOU!!
I was sent the incorrect prescription. I was informed that my doctor submitted a different prescription than what I requested, which is true, but the company still sent the wrong one, so I couldn't use them. Now returning them is quite a hassle. That's all.
Everything was quite easy. I had a few hiccups entering my information since it was my first time, but that was my own inexperience, not a system issue. The order arrived without indicating which prescription was for the right or left eye; I suggest they add this detail. It wasn't a major issue, just a suggestion.
I spent the entire day searching online for the best prices after realizing my eye doctor's costs were too high. I selected this service because it made applying my insurance benefits easy and offered the best price right away without delays for rebates.
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