Name: naturbrows.com
Telephone: 000000000
Rating: 1.0

Christine Griffin Guest

I bought this product back in June and…

I bought this product back in June and it was dry after one application, they ignored my emails so I contacted them through PayPal, it took four months but I got my refund. Thanks PayPal.

Date of experience: Oct 05, 2020

mhs Guest

5 years ago

FAKE

FAKE. Don't buy. Microblading effect is not same as advertisement and they don't send the one for free. No answers to my emails. Think I lost my 15 euros.

Date of experience: Sep 29, 2020

Racheal Guest

5 years ago

Don’t bother

Took ages to arrive , initially ( as in the first 1-3 applications ) it felt like a decent product and did work well on my eyebrows . It’s now almost dried up ( the cap was always on ) , leaves a weird residue on my brows . Don’t waste your money .

Date of experience: Aug 06, 2020

Tiffany Ng Guest

5 years ago

Scamming fake business

Scamming fake business. Never received my items. Saw an ad on Instagram that lead me to its decent looking website. Wasted 25 quid. Don't buy from here!!!

Date of experience: Jul 27, 2020

Reeya Sudra Guest

5 years ago

DO NOT BUY FROM HERE

I wouldn't even give 1 star if it was possible. DO NOT Buy from this company. Pen has nothing in it. Its empty. I have emailed a video to customer service 4 times and they are claiming they can't view it. This is obviously how they are make money!

Date of experience: Jun 18, 2020

Pauline Kearney Guest

5 years ago

Very poor quality.Product was dried…

Very poor quality.Product was dried up.Seemed already used and worn.The writing on the outside was faded in exactly the place where ones thumb might rest when using the product. Customer service non existant.I wouldnt buy this product again I am hoping for a refund ,

Date of experience: Jun 13, 2020

Customer Miss Price Guest

5 years ago

Item arrived faulty (Naturbrows not even bothered)

Item arrived faulty. Email response was awful. I have had to email them the consumer rights act 2015 as I'm not sure this company is legit!!! They have no customer service skills, unfortunately I'm very unsure if I will get a refund and I feel they will do a moonlight flit...… DO NOT TRUST THIS COMPANY.... AVOID BUYING FROM THEM ALSO DELIVERY OF MY PRODUCTS TOOK WEEKS AND WEEKS

Date of experience: Jun 10, 2020

Daphne Waugh Guest

5 years ago

Not happy at all with product

Not happy at all with product. Not been able to use at all. Very disappointed. Can’t find the 4 tips of this product.

Date of experience: Jun 07, 2020

Maggie Guest

5 years ago

Waste of money.

It took 3 weeks for the pen to arrive!! It’s awful and dried up already. Waste of money. The company doesn’t respond to emails!!

Date of experience: Jun 06, 2020

Consumer Guest

5 years ago

Don't be fooled by refund promise or brow pen ad

I recently ordered the brow pen and it dried out after one use. When I contacted them to ask for a refund, they informed me they do not give refunds, despite advertising a clear '14 day stress free refund' on their website. I have emailed 4 times now and pointed this out to them, and each time get the same response. No refunds. Not impressed as not cheap at £14! Don't be fooled by the glossy adverts!