convoso.com

4.7
4.7 Based on 20 reviews

Convoso's cloud-based, omnichannel predictive dialing software is the most complete solution on the market for outbound and blended call centers. Our industry-leading Answering Machine Detection rate - 97% accurate - coupled with our new Caller ID reputat...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.7

/
5

20 Reviews

5 Star
62%
4 Star
38%
3 Star
0%
2 Star
0%
1 Star
0%

All Reviews

Filter Reviews

Review Time

Marco Figueroa
We use it on the company that I work for for more than 1+ years and have make our life easier! Easy

We use it on the company that I work for for more than 1+ years and have make our life easier! Easy to use, easy to learn and very efficient. The only thing is that sometimes the page is slow to load but besides that, awesome experience! I recommended for everyone that wants to do cold calls.

4
Date of experience: Feb 12, 2026
Keith Ostermann
Ease of use and customer service is…

Ease of use and customer service is responsive.

4
Date of experience: Feb 12, 2026
Josh Ramos
Operational Efficiency Focus

We’ve been using Convoso for outbound dialing and overall it has improved our team’s contact rates. The system is fast and allows us to manage campaigns with a decent level of flexibility. The reporting gives enough visibility to understand performance trends without being overly complicated.There is a learning curve, especially when setting up new campaigns or integrating custom workflows, but once configured it runs reliably. Support has been responsive when we’ve needed clarification on features or setup.Overall, Convoso is a solid platform for teams focused on outbound performance and scaling call volume.

4
Date of experience: Feb 12, 2026
Dawn Adams
I love working with Convoso

4
Date of experience: Feb 12, 2026
Lauren Sims
Overall Good Product

Using Convoso has led to a significant increase in call volume and overall efficiency, enabling multiple touchpoints while reducing the number of no-contact encounters. I especially appreciate the ability to record and track calls down to the individual agent level, which helps improve accountability and performance management. I have experienced a few challenges, such as continuing to contact leads who have already accepted services and occasional forced logouts during active conversations, so I wouldn't give it 5 stars

4
Date of experience: Feb 12, 2026
Olayinka Adegbehingbe
Convoso tool has been awesome game…

Convoso tool has been awesome game changer. It has really helped to simplify filtering, dispositioning calls accurately most especially for outbound leads, and made call spooling seamless for compliance purposes for company I work with. The best calling tool any heavy call centre should deploy for their organization.

5
Date of experience: Feb 12, 2026
ryan lottering
Brilliant services

Brilliant services, always responsive

5
Date of experience: Sep 01, 2025
Casey Rogers
CONVOSO IS GREAT

Been using Convoso for a couple of years. It's reliable, incredibly customizable, and has helped business run smoothly. It's got an extensive list of features, a great support team, and will forever be my CRM of choice.

5
Date of experience: May 06, 2025
Demetria Barnes
I love it!!

I love it!!! It allows me the chance to monitor and record my agents calls.

5
Date of experience: May 06, 2025
ElPandaConSwag
Great app

Great app! I would recommend to other call centers

4
Date of experience: May 05, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Convoso's cloud-based, omnichannel predictive dialing software is the most complete solution on the market for outbound and blended call centers. Our industry-leading Answering Machine Detection rate - 97% accurate - coupled with our new Caller ID reputation management initiative means your agents will connect with real people - and not flagged as 'Scam Likely'. Factor in our intuitively automated workflows and see your contact rates increase by up to 300%.See more

  • email info@convoso.com
  • call 8884565454
  • language https://www.convoso.com/

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More