Review Time
They automatically renewed my account without notification, and there was no invoice or correspondence about the renewal. They refused to issue a refund despite contacting me the same minute I received a bank notification that they withdrew money from my credit card. Their customer service is the worst—no empathy, probably an AI.
They withdrew an higher amount the second month, first month was 19,57, the second month 69,90.I asked them why they did this they told me that I should check the website. 1. They did not send me an invoice2. They did not send me a confirmation of the higher amount.3. They say they dont have a refund policy I am going to call my creditcard company and let them investigate this.
I’ve had an incredibly disappointing experience with Coohom. Their support team is by far the worst I’ve ever encountered—unhelpful, disrespectful, and unresponsive. I reached out multiple times with a simple issue and received little to no assistance, only vague or dismissive responses. It’s clear that customer satisfaction is not a priority for them.If you’re considering using their services, think twice. A lack of reliable support makes the platform nearly impossible to use effectively. I regret choosing Coohom and would not recommend them to anyone.
Their team is incredibly talented and dedicated, making the whole process enjoyable and stress-free. They guided me through every decision, ensuring I felt confident and excited about each choice. The final design exceeded all my expectations! I love the way they maximized the space while creating an inviting atmosphere. It’s now my favorite place to relax and entertain.
Stay away from this Scam! Scammed me into spending money!!It is only to spending money!! It starts free and they charge first $30 month, After the $199,99 per year and, you cancel the subscription, but they don't really cancel and, renew for $299,99 I received in my Credicard invoice a bill $453,48. You are not allowed to remove the Credicard number from the site. Then they can renew the subscription without permission. Sign Homestyler, that is more clear, honest and works much better, with more furniture option and better render.
Coohom is a game-changer! Its user-friendly interface, vast library of 3D models, and powerful design tools make creating stunning interiors a breeze. The customer support is responsive and helpful. Highly recommend Coohom for both professionals and hobbyists. It's truly transformed my design projects! Absolutely love it and can’t imagine designing without it!
I love that it is so easy to render my designs especially for a beginner like me! So thankful for this app! However, i’d just like to suggest to make the user face easy to navigate and it’s also a little bit lag. Nonetheless, i’m still going to use it for all my projects ☺️
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Established in 2018 and headquartered in New York, Coohom is a leading global cloud-based, 3D design platform that provides all-in-one software and services to empower designers and businesses to design a professional project in minutes, and get photo-realistic 3D visualizations in seconds.
With a presence spanning the United States, China, Korea, Thailand, Vietnam and Indonesia, COOHOM's innovative solutions have garnered the trust of over 10 million customers from 200 countries.
With the aim of facilitating the digital tranformation of customers in the interior design, furniture & home decor, and Kitchen & Bath industry, COOHOM provides a comprehensive suit of software encompassing design, rendering, marketing, production, and construction, helping to streamline their workflows and achieve success.
COOHOM solutions have been featured in world-renowned publications like Forbes and TechNode, as well as industry-specific magazines including Panels & Furniture Asia, FurnitureToday, HomeAccents, and Kitchen & Bath Business. Furthermore, COOHOM is a proud industry partner of the American Society of Interior Designers (ASID), demonstrating its commitment to the design community.
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