copper.com

3.9
3.9 Based on 295 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

3.9

/
5

295 Reviews

5 Star
49%
4 Star
24%
3 Star
9%
2 Star
4%
1 Star
14%

Filtered Reviews

Filter Reviews

Review Time

Robert
Been through many, they are the best.

5
Date of experience: Nov 01, 2017
Chelsea K
ProsperWorks makes easy to build a CRM …

ProsperWorks makes easy to build a CRM for OUR business! I really appreciate the ability to customize many of the features within the app to truly capture the information that is relevant to us in our business. I also really love the Google Sheets add-on. This has helped us create oodles of custom reports to tell us exactly the type of information we need to know about our business at any one moment, which has in turn helped us to navigate ahead with better decision making and clarity. I've only given 4 stars simply because PW is still growing and developing and doesn't currently have all of the features we need to truly use it as a one stop shop for everything we want to do in our CRM, but I'm sure that will be changing as they continue to grow. HUGE fan! Big promoter! Thanks for a great product and tool!

4
Date of experience: Oct 27, 2017
Travis Caldwell
Service is great!

4
Date of experience: Oct 26, 2017
Kiril Filipovski
Great functionality

Great functionality; superb integration with Gmial; only the call logging mobile app is not functioning on all mobile phones

5
Date of experience: Oct 26, 2017
S Kaibel
Easy to use

Easy to use, intuitive and valuable. And I love being able to manage my clients and sales pipeline from within my email program.

5
Date of experience: Oct 26, 2017
Aaron Buckley
A super powerful crm that's easy to …

A super powerful crm that's easy to use. It took me about 2 days to learn ProsperWorks and I'm a big fan of it! It has all the bells and whistles of other crm's and the way it functions just makes sense.

4
Date of experience: Oct 25, 2017
This is a new system

This is a new system, and they are still building out features. Their service is great, am only giving 4 stars because I think the system isn't mature yet.

4
Date of experience: Oct 25, 2017
Holly Ensor
Love the ease of use and the …

Love the ease of use and the integration with google products!

5
Date of experience: Oct 25, 2017
Greg
Prosperworks advertises its ability to …

Prosperworks advertises its ability to sync with google contacts. It doesn't do that! (It can do some syncing with help of something like PieSync). It also creates duplicate contacts needlessly. This bug has been posted on their forums for quite some time and they have done nothing to address it.

2
Date of experience: Oct 25, 2017
Kirsten Mahoney
We have had a fantastic customer service

We have had a fantastic customer success POC in Heather McClure. She has been incredibly responsive and knowledgeable. The only glitch we've had is when the system was having problems (not updating information) and we weren't proactively informed. The help desk process was initially frustrating but when I got them on the phone it went much smoother. Had they sent out a notification that the system was having problems we would have saved ourselves a lot of time and frustration.

4
Date of experience: Oct 25, 2017

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More