Review Time
Hibu is amazing! They helped us create a new beautiful website to attract more patients into our dental practice. They are always available for questions, changes or concerns. They also stop into the office every few months just to check up and make sure we are still happy with the service. Compared to many other companies, Hibu also offers the best prices around!
Hibu created a great website for us. They have made the review process very simple. Any reviews our clients give are posted quickly on our website. Updates to our website are done quickly and professionally. Hibu has many other services they offer, which we have not utilized yet, but hope to in the future. They can help you grow your business. I'm very happy with the guidance and professional work they've done for our company.
I did business with this company for decades. Even before they were hibu. There are a few quality people working here but they are few. Some even flat out tell you lies. Email has crashed so many times that when I was just trying to get my domain, I believed them when they said 'sorry our email is down again'. Only to turn, they shut off my services that I hadn't even canceled. After four phone calls the truth came out they actually blamed me because I asked for my domain name to be 'freed'. After 15plus years, they refused to prorate my monthly fee. Saying 'we don't do that'. They left me hanging. I have spoken to them so many times in the last three weeks, they even gave me the info for when I want to cancel ... finally I call to cancel and THEN they try to tell me why I should stay with Hibu. I'm so upset all I can do is leave a warning message out there for others. Run, dont walk!
UPDATE: 11/8/21 In response to your reply...No. I have stated all of my grievances with multiple departments in your infrastructure with no satisfactory result. I do find it funny that this negative public review elicits such a prompt response from Hibu, whereas my many calls, emails and in person meetings have not. Telling. There is no reason to write to yet another dead end. Perhaps do less online reputation management for your own benefit and more for that of your clients...If their digital marketing team worked even a fraction as hard for my business' digital brand and presence as their legal team has trying to extract money not owed to them, I probably wouldn't be a disgruntled ex-client. This company is not who you should trust to help you build. Paying Hibu to be in charge of your businesses digital marketing is the equivalent of balling up money and throwing it in a waste basket, actually then you could simply retrieve the wads of cash, its worse for sure.
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A leading provider of technology-driven digital marketing solutions to local businesses across the US, Hibu Inc. provides an integrated digital marketing solution that includes reviews, websites, SEO, omnichannel marketing, automated email and text marketing, and more—all from One Platform, One Provider. Trusted by tens of thousands of small and medium-sized business owners because of their extensive professional expertise and experience, Hibu helps their clients efficiently manage and continuously engage with prospects, generate valuable leads, and turn those leads into customers that keep coming back.
Hibu is a Meta Marketing Partner, Google Partner, Amazon Ads Partner, and Microsoft Advertising Elite Partner.
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